Customer Service Representative

3 weeks ago


Kanpur, Uttar Pradesh, India Dw cyber system pvt ltd Full time
Telecaller Job Description

As a Telecaller with Dw Cyber System Pvt Ltd, you will be responsible for handling sales over the phone and providing excellent customer service. Your primary goal will be to initiate sales with potential customers, gather information, and maintain healthy relations.

Key Responsibilities:

• Initiating sales with potential customers over the phone

• Gathering and documenting client information, payment methods, purchases, and reactions to products

• Keeping up-to-date on all products and informing customers of recent offerings

• Answering customer queries on products

• Meeting sales quotas

Requirements:

• Excellent communication and interpersonal skills

• Creative thinking and problem-solving skills

• Ability to handle rejection and stress in soliciting customers

• Good sales ability and working knowledge of relevant PC software systems



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