Customer Service Representative
2 months ago
Job Title: Customer Support Representative
**Location**: Gaur City Center
**Salary**: ₹1.2 Lakh LPA to ₹2 Lakhs LPA
**Company**: Career Fixx
**Position Type**: Full-time, Internship (with potential for permanent role)
**Job Description**:
Key Responsibilities:
- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution.
- Follow communication procedures, guidelines, and policies.
- Keep records of customer interactions, process customer accounts, and file documents.
Qualifications:
- Excellent communication skills, both verbal and written.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Proficiency in using customer support software and CRM systems.
- Ability to multitask, prioritize, and manage time effectively.
- A positive attitude and a passion for helping others.
**Benefits**:
- Competitive salary package.
- Opportunities for professional growth and career advancement.
- A supportive and dynamic work environment.
If you are passionate about customer service and enjoy helping others, we would love to hear from you
**Job Types**: Full-time, Permanent
Pay: ₹120,000.00 - ₹200,000.00 per year
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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