Current jobs related to Customer Service Representative - Noida - INTINERI INFOSOL PVT LTD


  • Noida, India Marketing Infotech Full time

    Company Description Welcome to Marketing Infotech, a digital marketing agency based in Delhi. We believe in simplicity and creativity to bring your digital dreams to life. Our focus is on understanding your unique story and helping you shine in the digital world. Join us to make your digital journey uniquely yours. Role Description This is a full-time...


  • Noida, India Marketing Infotech Full time

    Company Description Welcome to Marketing Infotech, a digital marketing agency based in Delhi. We believe in simplicity and creativity to bring your digital dreams to life. Our focus is on understanding your unique story and helping you shine in the digital world. Join us to make your digital journey uniquely yours. Role Description This is a full-time...


  • Noida, India Marcto Full time

    Job Description CUSTOMER SUPPORT REPRESENTATIVE LOCATION NOIDA SALARY: 20K - 22K IMMEDIATE JOINERS Company Description Marcto is a digital marketing company located in Noida, offering innovative solutions in analytics, social media management, and SEO optimization to elevate brands&apos digital presence worldwide. Join Marcto to navigate the dynamic realm...


  • Noida, India Next Art Creations Full time

    Job Description Company Description Next Art Creations is a leading EdTech company that offers innovative, accessible, and results-driven learning solutions. With a team of industry experts, educators, and technologists, NAC provides a dynamic and engaging learning environment through its state-of-the-art online platform. NAC&aposs courses are designed to...


  • Noida, India INTINERI INFOSOL PVT LTD Full time

    **Job Title: Customer Support Representative** **Location: Noida Sector 2** **Job Type: Permanent** **Working Days: 6 days a week** **Salary Range: Up to 20 INR in hand** As Customer Representative for Shine Job Portal, you will be responsible for resolving the queries regarding the subscription sales among clients and customers. Leveraging your...


  • Noida, Uttar Pradesh, India Alldigi Tech Limited Full time

    At Alldigi Tech Limited, we are committed to delivering exceptional customer service. As a Walk-in Customer Service Representative, you will be the first point of contact for our customers and play a vital role in ensuring their satisfaction.The ideal candidate will possess excellent communication skills, a passion for providing top-notch customer service,...


  • Noida, India HTD Resources Full time

    **Position**:Customer Service Representative (Intenational Process) **Location**: Noida, Uttar Pradesh **Exp**: 0-18 months **Role Description** **Educational Qualification**: **Age**: < 45 (Standard as per Tech M BPS) **Band/ Level**: Fresher -


  • Noida, India Karizma Konnect Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...


  • Noida, India Tech Mahindra Full time

    Job : Customer Service Representative Location: Noida Sec 62 - Freshers/Experienced needed Candiadate must have 6+ months experience working in BPO Pickup & Drop Cab Facility provided during Odd Hours **Job Types**: Full-time, Permanent **Salary**: Up to ₹22,500.00 per month **Benefits**: - Commuter assistance - Provident Fund Schedule: - Rotational...


  • Noida, Uttar Pradesh, India eJAmerica Full time

    Hiring is underway for Support Specialists at eJAmerica. We are seeking highly skilled customer service representatives to provide exceptional support to our customers.Key ResponsibilitiesRespond to customer inquiries via chat and call-back support.Understand customer requirements and provide appropriate solutions.Troubleshoot and resolve issues efficiently,...


  • Noida, Uttar Pradesh, India Dyneton Full time

    **Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...


  • Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time

    Customer Service Representative - Retail LiabilitiesWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives - Retail Liabilities. As a Customer Service Representative, you will be responsible for providing exceptional customer service to customers calling in with queries and concerns related to...


  • Noida, Uttar Pradesh, India Quagmire IT Services LLP Full time

    Quagmire IT Services LLP is seeking a highly skilled Customer Service Representative to join their team in Noida, India.The ideal candidate will have 1 year of experience in customer service and collection roles, preferably from a US-based program. Strong communication skills and the ability to work with diverse clients are essential for this position.The...


  • Noida, India Ansari Corporate Advisors Full time

    **Job Description - Customer Service Representative** **Company Description** Ansari Corporates is a consulting firm, that implement strategic business solutions Through an expert team of consultants Provide services such as - Taxation, Accounting, Business Setup & Consulting **Role Description** **Qualifications** - Bachelor's degree or higher in...


  • Noida, India Shining Stars ITPL Full time

    HIRING UPDATE *NOIDA* Designation: Customer Service Representative Ø Process: Domestic Ø Job Description: - Voice - Graduates / Undergraduate Welcome - Work from Office Only. - Should have Excellent communication skills in English ( Verbal and Written ) - Shift timings: - For Male 24*7/Female Employees 7am-7pm Window - 6 Days working - No Fixed Off -...


  • Noida, India mipl service Full time

    we hiring for the customer support A customer service representative is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organisation. Their responsibilities include regularly interacting with clients to address their issues, and respond to inquiries, in...


  • Noida, India Pine & Drew Full time

    We are seeking a Customer Support Representative to join our dynamic team in providing exceptional service to our customers. The primary responsibility will be to assist customers with various needs such as abandoned cart recovery, exchanges, returns, and addressing inquiries related to orders. The role requires effective communication skills and a...


  • Noida, India CII - Model Career Centre Full time

    Join Our US Banking Voice Process Team! We are actively seeking enthusiastic individuals to be part of our dynamic US Banking Voice Process team. Position: Customer Service Representative - US Banking Voice Process Location: Noida Salary : 6 LPA 5 Days working Key Responsibilities: Assist customers with inquiries, account-related concerns, and banking...


  • Greater Noida, India future tech career fixx LLP Full time

    Job Title: Customer Support Representative **Location**: Gaur City Center **Salary**: ₹1.2 Lakh LPA to ₹2 Lakhs LPA **Company**: Career Fixx **Position Type**: Full-time, Internship (with potential for permanent role) **Job Description**: Key Responsibilities: - Provide accurate, valid, and complete information by using the right methods/tools. -...

Customer Service Representative

1 month ago


Noida, India INTINERI INFOSOL PVT LTD Full time

Job Title: Customer Chat Support Representative

E-COMMERCE PROCESS

Location: Noida Sector 125

Salary Range: 10,000 to 16,000 INR

stipend: 5000

**Job Description**:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Chat Support Representative at e-commerce. In this role, you will be responsible for providing exceptional customer service and support through chat interactions.

**Responsibilities**:
1. Respond promptly and professionally to customer inquiries via chat, ensuring a positive and satisfactory customer experience.

2. Assist customers with product information, order status, refunds, and other queries related to e-commerce services.

3. Resolve customer complaints and issues effectively, escalating to the appropriate departments when necessary.

4. Maintain accurate and detailed records of all customer interactions and transactions.

5. Collaborate with cross-functional teams to address customer concerns and provide timely resolutions.

6. Stay up-to-date with e-commerce product offerings, policies, and procedures to provide accurate information to customers.

7. Identify and report recurring customer issues to help improve overall customer satisfaction.

8. Meet individual and team performance targets, including response time, resolution rate, and customer satisfaction metrics.

9. Continuously strive to enhance personal knowledge and skills to provide exceptional customer service.

**Requirements**:
1. Proven experience in a customer support role, preferably in a chat-based environment.

2. Excellent written and verbal communication skills in English and Hindi.

3. Strong problem-solving and decision-making abilities.

4. Ability to multitask and prioritize tasks effectively in a fast-paced environment.

5. Empathetic and patient demeanor with a passion for helping customers.

6. Proficient in using chat support tools and CRM software.

7. Willingness to work in rotational shifts and have rotational weekoffs.

8. High school diploma or equivalent; additional education or certification in customer service is a plus.

**Benefits**:
1. Competitive salary package within the range of 13,000 to 16,000 INR.

2. Opportunities for career growth and advancement within the organization.

3. Comprehensive training program to enhance customer service skills.

4. Positive and inclusive work environment.

5. Employee benefits, including health insurance and provident fund.

**Salary**: ₹10,000.00 - ₹16,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9205033128