Customer Service Representative
2 months ago
Make outbound calls to potential customers with a focus on sales, lead generation, or customer engagement, following the provided script and guidelines.
- Present products/services in a persuasive and informative manner.
- Address customer inquiries, resolve concerns, and provide accurate information.
- Meet or exceed daily/weekly/monthly sales targets and Key Performance Indicators (KPIs) set by the company.
- Build and maintain positive relationships with customers.
- Ensure active listening, empathy, and problem-solving.
- Generate and maintain reports related to call outcomes and performance metrics.
- Adhere to company policies, industry regulations, and compliance standards.
- Maintain a high level of quality in all interactions and transactions.
**Job Title**: Customer service representative
**Location**: Bangalore
J**ob Type**:Full-Time
**Educational Qualification**:PUC / Diploma
**Language Requirement**:Fluent in Kannada/Telegu/Malayalam
**Salary**: Best in Industry + Attractive Incentives
**Shift Timing**:Day Shift (9 am to 6 pm)
**Weekly Off**: Sunday
**For more details contact**:
Pay: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
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