Customer Service Representative
2 months ago
**Position: International Voice Process Associate**
**Join our team as an International Voice Process Associate,**
**freshers and experience with excellent English communication can apply**
**Responsibilities**:
- **Handle inbound calls from Amazon customers regarding inquiries, orders, and product support.**:
- **Provide prompt and efficient resolution to customer concerns while maintaining a high level of professionalism.**:
- **Collaborate with team members and other departments to ensure seamless customer experiences.**:
- **Utilize company resources and systems to accurately document customer interactions and resolutions.**:
- **Qualifications**:
- **Minimum PUC/Graduation qualification.**:
- **Exceptional communication skills in English.**:
- **Previous customer service experience is desirable.**:
- **Ability to thrive in a fast-paced and dynamic environment.**:
- **Location: Bangalore**
*
**Salary: Up to 30000 plus 4000 night shift allowance**
Pay: ₹30,000.00 - ₹34,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- International voice process: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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