Customer Service Representative

3 months ago


Jayanagar Bengaluru Karnataka, India Bangalore Job Hub Full time

**Position: International Voice Process Associate**

**Join our team as an International Voice Process Associate,**

**freshers and experience with excellent English communication can apply**

**Responsibilities**:

- **Handle inbound calls from Amazon customers regarding inquiries, orders, and product support.**:

- **Provide prompt and efficient resolution to customer concerns while maintaining a high level of professionalism.**:

- **Collaborate with team members and other departments to ensure seamless customer experiences.**:

- **Utilize company resources and systems to accurately document customer interactions and resolutions.**:

- **Qualifications**:

- **Minimum PUC/Graduation qualification.**:

- **Exceptional communication skills in English.**:

- **Previous customer service experience is desirable.**:

- **Ability to thrive in a fast-paced and dynamic environment.**:

- **Location: Bangalore**

*

**Salary: Up to 30000 plus 4000 night shift allowance**

Pay: ₹30,000.00 - ₹34,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person



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