Customer Service Representative/ Telecaller
6 months ago
**JD OF CUSTOMER SERVICE REPRESENTATIVE/ TELE CALLER**
Customer Service Representative Job Responsibilities:
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Qualifications / Skills:
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
Education, Experience, and Licensing Requirements:
- University/college degree is an asset
- Familiarity with office software and phone systems a plus
- Previous experience, especially in particular industry, preferred
**Location
- Bangalore**
**Experience**: 1-3 years exp in the same industry
**Benefits or incentives offered**:
- yes as per KPI achieved
**Mobile -** provided
**Job Type**: Permanent
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Bangalore City, Karnataka (required)
Work Location: In person
**Speak with the employer**
+91 9703053504
-
Customer Service Representative
4 weeks ago
Manipal, Karnataka, India What You Want Services Full time**Key Responsibilities**: - **Customer Interaction**: Handle incoming and outgoing calls professionally and courteously, addressing customer queries, concerns, and complaints. - **Administration & Data Entry**: Accurately enter customer details, service requests, and other relevant information into the company’s database, maintaining precise records and...
-
Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India Nandagokula Estates Full timeNandagokula Estates is a professional and trusted real estate company that aims to deliver exceptional services to its clients. We are seeking a skilled Telecaller to join our team.We require a candidate with a minimum of 2 years of experience in real estate telecalling, with proficiency in English, Kannada, and Hindi. The ideal candidate will have excellent...
-
Customer Service Representative
6 months ago
Bengaluru, India Quick customer electronic service Full timeCustomer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...
-
Telecalling Representative
4 weeks ago
Bengaluru, Karnataka, India Proptension India Pvt Ltd Full timeKey Responsibilities :Responsible for handling sales over the phone entirely.Identify customer needs and provide solutions through the company's products and services.Collect desired information from clients and maintain healthy relations with them.Keep a record of every customer interaction and sales activities.Meet and exceed sales targets set by the...
-
Customer Service Representative
1 month ago
Bengaluru, Karnataka, India 2coms Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at 2coms in Bangalore. The ideal candidate will have prior experience in telecalling or customer support and possess excellent communication skills.About 2coms:2coms is an Indian multinational company operating in various business verticals, including ride-sharing and...
-
Telecalling Representative
4 weeks ago
Bengaluru, Karnataka, India Kodachadri Chits Pvt Ltd Full timeAs a Telecalling Representative at Kodachadri Chits Pvt Ltd, you will be responsible for handling sales over the phone, providing solutions to customer inquiries, and maintaining healthy relationships with clients.Key responsibilities include:Staying up-to-date with product and service offeringsUpdating and obtaining customer contact listsMeeting and...
-
Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India Mandovi Motors Private Limited Full timeWe are seeking a skilled Customer Service Representative to join our team at Mandovi Motors Private Limited. The ideal candidate will possess excellent communication skills and the ability to handle customer inquiries with professionalism.The role involves providing top-notch customer support through various communication channels, ensuring that customer...
-
Telecaller Malagala
6 months ago
Bengaluru, Karnataka, India ADVISEBEE INNOVATIONS PRIVATE LIMITED Full time**GOOD COMMUNICATION SKILLS (ENGLISH ,KANNADA OR ANY)** **BASIC COMPUTER KNOWLEDGE** - **Communication Skills**: Clear and effective communication is key. Telecallers need to articulate their thoughts clearly, listen actively, and understand the needs of the caller. - **Empathy**: Being able to understand and empathize with the caller's situation helps...
-
Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India 2coms Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at 2coms in Bangalore. The ideal candidate will have prior experience in telecalling, customer support, or a similar role and possess excellent communication skills.About Client:Our client is a leading Indian multinational ride-sharing company that operates in various...
-
Customer Service Representative
6 months ago
Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹14,500.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay...
-
Customer Service Representative
3 weeks ago
Bengaluru, Karnataka, India METRO BUSINESS SOLUTIONS PRIVATE LIMITED Full timeWe are seeking a highly motivated Customer Service Representative to join our team in the Banking sector. As a Telecaller, you will be responsible for providing exceptional customer service and support to our clients. Key responsibilities include:Key Responsibilities:Respond to customer inquiries and resolve issues in a timely mannerBuild strong...
-
Customer Service Representative
5 months ago
Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay...
-
Customer Service Representative
6 months ago
Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹21,000.00 per month Schedule: - Day shift Supplemental pay types: -...
-
Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India Claat Corporate Advisors LLP Full timeClaat Corporate Advisors LLP is a leading Auditing Firm in the country, offering Virtual CFO service solutions to Start-ups, SMEs, and Corporate Enterprises. Our services include incorporation, registrations, secretarial compliances, statutory licenses, accounting & bookkeeping, taxation & audit, and other professional services to help businesses grow.Job...
-
Customer Service Care
6 months ago
Bengaluru, Karnataka, India victaman service private limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...
-
Customer Service Representative
6 months ago
Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Health insurance - Provident...
-
Customer Service Representative
5 months ago
Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Fresher Pay: ₹17,000.00 - ₹21,000.00 per month **Benefits**: - Health insurance - Paid sick time -...
-
Customer Service Representative
6 months ago
Bengaluru, Karnataka, India VictaMan Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹28,000.00 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Schedule: - Day...
-
Customer Service Representative
5 months ago
Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹14,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...
-
Customer Care Representative
5 months ago
Bommanahalli , Bengaluru, Karnataka, India victaman service private limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...