Customer Service Representative

1 month ago


Bengaluru Karnataka, India Talent X International Full time

**Job Role - **Customer Service Representative

**Location - **Bangalore

**Working Days - **6 Days

**Skills & Experience Needed -**
**- **Goodcommunication
**- **Minimum 1 Year of experience in customer support or customer service
**- **Proficiency in using CRM software and office tools

**Responsibilities - ** - Handle inbound/outbound calls professionally. - Provide customer support and resolve issues. - Route calls to correct departments. - Maintain accurate call and customer records. - Follow up on customer requests. - Resolve complaints or escalate as needed. - Update customer info and service requests. - Track call metrics to improve service. - Collaborate with other teams. - Stay updated on product and company info.

**Job Types**: Full-time, Permanent

Pay: Up to ₹22,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person



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