Quality Teamleader

2 weeks ago


Mumbai Maharashtra, India Foundever Full time

Quality Team Leader - MUM -Banking Voice Process

**JD: Quality
- Team Leader**

5 Days working profile

work from office profile
- People Management skills
- Client Management skills
- Process Management skills
- Coaching and Training skills
- Feedback and Performance Management skills

Various audits, NPS, TNI, TNA ,Dasboards, Call Calibrations, Observations ,

Handling Team of QA

Client Management

Process Insights, Call Calibration, Insights, Data Analysis, Publishing Reports


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