Customer Relations Executive

5 months ago


Hyderabad, India Divine Placements Full time

Greet and direct customers efficiently.
- Should resolve customer inquiries effectively.
- Achieve customer service targets.
- Update and maintain customer database.
- Record customer interactions accurately.
- Cultivate positive customer relationships. Collect and act on customer feedback.
- Collaborate with sales and marketing teams.
- Provide product and service information.
- Manage VIP customer needs and prioritize
- Assist outstation customers with information regarding Hotel/Travel booking
- Handle multiple tasks in a busy setting.
- Maintain floor ambiance and aesthetics

This role is entirely customer handling in which employee has to deal with premium segment of customers who visits the showroom..Its not telephonic customer service...No sales are involved.

Previous experience in aviation industry or any showroom customer service will be prefered.

Fresher are eligible to apply.

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Please rate yourself in English communication from 1 to 5.
- Are you comfortable to travel to Jubilee Hills, Hyderabad for this job?

**Experience**:

- Customer service: 1 year (preferred)



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