Customer Care Executive

2 weeks ago

Hyderabad, India KILONEWTONS Full time

A customer service executive is a professional offering answers to the customers of an organization. They communicate the why’s and how’s of a company’s service expectations. They perform a wide range of duties like answering phones and responding to customers’ queries. They often need to offer front-facing duties that influence the customer experience of an organization. They might have to lead a team of customer service professionals. Customer service executives also need to educate other professionals on how to handle customers and their queries. A customer service executive builds a positive image of a company by helping customers. An efficient customer service executive will ensure that customers are satisfied. Satisfied customers are more likely to come back to an organization.

ResourcesDirectoryHomeCustomer Service Executive job descriptionHomeCustomer Service Executive job description

Hiring featuresDirectoryHomeCustomer Service Executive job descriptionstomer Service Executive job description

PricingRefer & earnDirectoryHomeCustomer Service Executive job description**er Service Executive job description**

**Find jobsHire talentDirectoryHomeCustomer Service Executive job description**r Service Executive job description

DirectoryHomeCustomer Service Executive job descriptionA customer service executive is a professional offering answers to the customers of an organization. They communicate the why’s and how’s of a company’s service expectations. They perform a wide range of duties like answering phones and responding to customers’ queries. They often need to offer front-facing duties that influence the customer experience of an organization. They might have to lead a team of customer service professionals. Customer service executives also need to educate other professionals on how to handle customers and their queries. A customer service executive builds a positive image of a company by helping customers. An efficient customer service executive will ensure that customers are satisfied. Satisfied customers are more likely to come back to an organization. answers to the customers of an organization. They communicate the why’s and how’s of a company’s service expectations. They perform a wide range of duties like answering phones and responding to customers’ queries. They often need to offer front-facing duties that influence the customer experience of an organization. They might have to lead a team of customer service professionals. Customer service executives also need to educate other professionals on how to handle customers and their queries. A customer service executive builds a positive image of a company by helping customers. An efficient customer service executive will ensure that customers are satisfied. Satisfied customers are more likely to come back to an organization.

Customer Service Executive Job Brief
Supervising a team of customer support professionals.
Monitoring the entire customer service process.
Resolving customer issues brought to your attention.
Creating procedures and policies for effective customer service.
Planning how to train customer support professionals.
Standardizing the customer service delivery of an organization.
Tracking the work of every customer service representative in the team.
Performing quality assurance surveys with customers.
Conveying customers’ feedback to the team.
Fixing appointments according to the convenience of clients and customers.
Interacting with customers to determine whether they have a desirable and shareable experience.
Helping every customer service professional improve.
Possessing the knowledge and ability to improve customer service of the organization.
Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
A bachelor’s degree in administration or a related field.
A minimum of 3 years of experience as a customer service representative.
Superior written and oral communication skills.
Leadership skills to guide and improve a team.
Data entry and basic computer skills.
Knowledge about customer relationship management systems.
Knowledge about the best mediation and conflict resolution tactics.
Ability to empathize with customers.
Utmost patience while dealing with angry and agitated customers.
Ability to respect every customer.
Fast and efficient problem-solving skills.

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9010380138

  • Customer Care Executive

    2 months ago

    Hyderabad, India IHSC International Hair & Skin Care Full time

    As a Customer Care Executive, you will address client inquiries, provide support throughout their hair restoration journey, and ensure exceptional customer satisfaction. **Responsibilities**: 1. Greet and welcome clients in a friendly and professional manner. 3. Provide detailed information about our hair transplant and beauty services, products, and...

  • Customer Care Executive

    1 week ago

    Hyderabad, Telangana, India IHSC International Hair & Skin Care Full time

    As a Customer Care Executive, you will address client inquiries, provide support throughout their hair restoration journey, and ensure exceptional customer satisfaction.Responsibilities:Greet and welcome clients in a friendly and professional manner.Provide detailed information about our hair transplant and beauty services, products, and procedures.Assist...

  • Customer Care Executive

    2 months ago

    Hyderabad, India Goldsikka Full time

    Job Summary: As a Customer Care Executive at Goldsikka, a distinguished gold company, you will be a key member of our customer care team, dedicated to providing exceptional service to our clients. Your role involves addressing inquiries, resolving concerns, and ensuring a positive customer experience. We are seeking a proactive and customer-focused...

  • Customer care executive

    2 months ago

    Hyderabad, Telangana, India Varun Motors Private Limited Full time

    Dear Female Candidates, Greetings from VARUN MOTORS PVT LTD We are hiring for CUSTOMER CARE EXECUTIVE/ TELE-CALLER Looking for enthusiastic candidates who want to build their carrier in customer service with having excellent English grammar written and verbal skillsNOTE:Must have Excellent Communication skills in English grammar Job Role : Designation :...

  • Customer Care Executive

    2 weeks ago

    Hyderabad, India Airlo Full time

    **Job Title**: Customer Care Executive **Department**: Customer Service **Reports To**: Customer Service Manager **Summary**: The Customer Care Executive is responsible for providing excellent customer service to our clients. This includes answering questions, resolving issues, and upselling products and services. The Customer Care Executive will also be...

  • Customer Care Executive

    1 week ago

    Hyderabad, India Airlo Full time

    **Job Title**: Customer Care Executive (Only Female) **Department**: Customer Service **Reports To**: Customer Service Manager **Summary**: The Customer Care Executive is responsible for providing excellent customer service to our clients. This includes answering questions, resolving issues, and upselling products and services. The Customer Care Executive...

  • Customer Care executive

    2 months ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Contact businesses or private individuals by phone2) Deliver prepared sales scripts to persuade potential customers to purchase a product or service3) Describe products and services4) Respond to questions5) Identify and overcome objections6) Take the customer through the sales process7) Obtain customer information8) Obtain possible customer...

  • Customer Care executive

    4 weeks ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Contact businesses or private individuals by phone2) Deliver prepared sales scripts to persuade potential customers to purchase a product or service3) Describe products and services4) Respond to questions5) Identify and overcome objections6) Take the customer through the sales process7) Obtain customer information8) Obtain possible customer...

  • Customer Care executive

    2 months ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Contact businesses or private individuals by phone2) Deliver prepared sales scripts to persuade potential customers to purchase a product or service3) Describe products and services4) Respond to questions5) Identify and overcome objections6) Take the customer through the sales process7) Obtain customer information8) Obtain possible customer...

  • Customer Care executive

    4 weeks ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Contact businesses or private individuals by phone2) Deliver prepared sales scripts to persuade potential customers to purchase a product or service3) Describe products and services4) Respond to questions5) Identify and overcome objections6) Take the customer through the sales process7) Obtain customer information8) Obtain possible customer...

  • Customer Care Executive

    2 weeks ago

    Hyderabad, Telangana, India Goldsikka Full time

    Job Summary:As a Customer Care Executive at Goldsikka, a distinguished gold company, you will be a key member of our customer care team, dedicated to providing exceptional service to our clients. Your role involves addressing inquiries, resolving concerns, and ensuring a positive customer experience. We are seeking a proactive and customer-focused individual...

  • Customer Care Executive

    4 weeks ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Answer/Make calls professionally to provide information about products and services.2) Prepare quotes for the customers and answer their emails.3) Ensure full customer satisfaction.MUST HAVE SKILLS1) Very Fluent English.2) Passionate and hardworking.3) Confident and a good sense of humor.4) 1-week training will be provided on the tools we use...

  • Customer Care Executive

    2 months ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Answer/Make calls professionally to provide information about products and services.2) Prepare quotes for the customers and answer their emails.3) Ensure full customer satisfaction.MUST HAVE SKILLS1) Very Fluent English.2) Passionate and hardworking.3) Confident and a good sense of humor.4) 1-week training will be provided on the tools we use...

  • Customer Care Executive

    4 weeks ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Answer/Make calls professionally to provide information about products and services.2) Prepare quotes for the customers and answer their emails.3) Ensure full customer satisfaction.MUST HAVE SKILLS1) Very Fluent English.2) Passionate and hardworking.3) Confident and a good sense of humor.4) 1-week training will be provided on the tools we use...

  • Customer Care Executive

    2 months ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Answer/Make calls professionally to provide information about products and services.2) Prepare quotes for the customers and answer their emails.3) Ensure full customer satisfaction.MUST HAVE SKILLS1) Very Fluent English.2) Passionate and hardworking.3) Confident and a good sense of humor.4) 1-week training will be provided on the tools we use...

  • Customer Care Executive

    3 weeks ago

    Hyderabad, India Prepster Uniforms Full time

    We are looking for a customer care executive for a school uniform company. Customer service experience is an advantage. **Job Type**: Contractual / Temporary Contract length: 2 months **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift - Morning shift - Weekend availability **Speak with the employer** +91 7305015880 Expected Start...

  • Customer Care Executive

    4 weeks ago

    Hyderabad, India NETRTECH SOLLUTIONS Full time

    Greetings from NETRTECH solutions We are hiring for customer care executive Roles and Responsibilities: - Maintain good relationship with customer. Qualification: - Must be any graduate or Graduate. Regards HR Team contact : 8618208176 **Salary**: Up to ₹400,000.00 per year Schedule: - Rotational shift **Education**: - Higher Secondary(12th...

  • Customer Care Executive

    2 months ago

    Hyderabad, India DARPANKAR TECHNOLOGIES Full time

    Greetings From the SarvHR Solutions Pvt Ltd!!!! We Are Looking For Immediate Joiners For **Call Center, Customer service Executive/BPO** **CUSTOMER CARE EXECUTIVE** **Job Description: Call Center, Customer service Executive/BPO.** **Experience:1 to 3 years** **Location: Hyderabad** **Educational Qualification:Any Graduation** **Roles And...

  • Customer Care Executive

    4 weeks ago

    Hyderabad, India CorpOne Staffing Solution PVT LTD Full time

    **Job Position**: Customer Care Executive Location: Karkhana, Hyderabad **Salary**: 17000 CTC Languages: Malyalam,English Job Role Description: To Answer Calls and Solve Customer Questions and provide accurate information according to the process. Immediate Joining Contact Name: Vijay Kondalwar Contact Number: 7020652146/7569222918 **Salary**: From...

  • Customer Care Executive

    2 months ago

    Hyderabad, India Verdure skills India Pvt Ltd Full time

    Need **Customer Care Executive** Expert In Operating Computer Language Preferred - **Telugu and Kannada** Experience**:0 to 1 year** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift - Evening shift - Monday to Friday - Morning shift **Education**: - Bachelor's...