Customer Relations Specialist
2 weeks ago
Gamut HR Solutions is a leading recruitment agency dedicated to connecting individuals with suitable job opportunities. With a team of experienced recruiters, we strive to match the right candidates with the right employers, providing excellent service and building long-term relationships with our clients and candidates.
Responsibilities:
- Make outbound calls to potential clients to promote our services and generate leads
- Identify and capture qualified leads
- Provide information about our services to potential clients
- Maintain a database of prospective clients
- Follow up with clients to build long-term relationships
- Achieve weekly and monthly targets
- Collaborate with our sales team to ensure the smooth execution of sales strategies
- Handle customer queries and provide appropriate solutions
Requirements:
- 1 to 3 years of experience as a Tele Caller or similar role
- Excellent communication and interpersonal skills
- Ability to build rapport with clients
- Good negotiation and persuasion skills
- Basic computer knowledge
- Ability to work well in a team
- Target-oriented mindset
- Ability to handle customer queries and provide appropriate solutions
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