Customer Insights
3 weeks ago
Develop the customer insight strategy for channel to address growth and efficiency objectives
- Build the right tools, data infrastructure and approach to develop and propagate accurate and actionable insights
- Work with the stakeholders to convert the customer/business insights into actionable inputs and measure the efficacies of the same
- Use customer insights as a value driver to provide competitive advantage to business team
- Develop a sound practice of hypothesis formation, testing and validation to address key business problems and solution
- Lead a team of data analysts and knowledge partners and build a data and insights-based culture across the various functions of the e-Commerce channel
-
Customer Service Advisor
4 weeks ago
Mumbai, India Insights Full timeMumbai, Hybrid **Who are Insights?** We’re a Learning and Development company with people and innovation at our heart. Our purpose at Insights is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything that they do. Our Head Office is in Dundee and we operate in over 50 countries...
-
Customer Service Advisor
4 weeks ago
Mumbai, India Insights Full time**Who are Insights?** We’re a Learning and Development company with people and innovation at our heart. Our purpose at Insights is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything that they do. Our Head Office is in Dundee and we operate in over 50 countries around the...
-
Customer Success Executive
4 weeks ago
Mumbai, India Konnect Insights Full timeHave excellent communication skills - Be a fast learner **Role Requirements** - She will manage the queries of our existing clients - Help in the on-boarding of new clients by providing them training and setting up of the tool. - Actively reach out to existing customers in Mumbai to explain new features of Konnect Insights software. - Communicate with the...
-
Customer Success Associate
1 week ago
Vidyavihar, Mumbai, Maharashtra, India Konnect Insights Full time**COMPANY PROFILE** Konnect Insights, is a leading SaaS provider for customer experience management offering an all-in-one platform for Social Listening + Online Reputation + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management. The platform unifies marketing, analytics and customer service so that...
-
Customer Success Associate
1 month ago
Vidyavihar, Mumbai, Maharashtra, India Konnect Insights Full time**COMPANY PROFILE** Konnect Insights, is a leading SaaS provider for customer experience management offering an all-in-one platform for Social Listening + Online Reputation + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management. The platform unifies marketing, analytics and customer service so that...
-
Mumbai, India Skillventory Full time**Customer Experience and Insights role For a Leading Bank**: - From 2 to 7 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** **Customer Experience Function** The customer experience function operates with a vision to deliver seamless banking experience to customers. This function is responsible for...
-
mumbai, India Skill Ventory Full timeRoles and Responsibilities Manager/Senior Manager – Customer and Consumer Insights (CMI Function)Role Summary:Are you in love with consumers, customers and their varied behavioural patterns they display while consuming a product or a service? Do you like connecting dots and developing sharp hypothesis? Are you intrigued by user behaviour, cultural...
-
Customer Services Insights Analyst
2 months ago
mumbai, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Customer Services Insights Analyst
2 months ago
Mumbai, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Customer Services Insights Analyst
2 hours ago
Mumbai, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Customer Services Insights Analyst
2 months ago
mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Customer Services Insights Analyst
2 months ago
Mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Customer Services Insights Analyst
4 hours ago
Mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Human Resources Specialist
1 week ago
Mumbai, India Konnect Insights Full timeJob Title: HR Specialist SaaS Location: Mumbai, India Type: Full-Time About Us:Konnect Insights, a leading SaaS platform, is on a mission to redefine the landscape of Customer Experience. We empower brands across 30+ countries to unlock the full potential of their online presence through cutting-edge technology and actionable insights. Konnect Insights is...
-
Human Resources Specialist
1 week ago
Mumbai, India Konnect Insights Full timeJob Title: HR Specialist SaaS Location: Mumbai, India Type: Full-Time About Us:Konnect Insights, a leading SaaS platform, is on a mission to redefine the landscape of Customer Experience. We empower brands across 30+ countries to unlock the full potential of their online presence through cutting-edge technology and actionable insights. Konnect Insights is...
-
Insights Manager
4 hours ago
Navi Mumbai, India STIGYA Full timeAt STIGYA, we pride ourselves on delivering tailored, in-house software solutions to our diverse clients. As a dynamic software and trading company, we have built a strong reputation for innovation and excellence. Being bootstrapped and self-reliant, we understand the value of dedication, resilience, and a client-first approach. Our team is passionate about...
-
Insights Manager
1 hour ago
Navi Mumbai, India STIGYA Full timeAt STIGYA, we pride ourselves on delivering tailored, in-house software solutions to our diverse clients. As a dynamic software and trading company, we have built a strong reputation for innovation and excellence. Being bootstrapped and self-reliant, we understand the value of dedication, resilience, and a client-first approach. Our team is passionate about...
-
Agm-consumer Insights
1 month ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 39839- Location: Mumbai, IN- Function: Marketing/Digital- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...
-
Director Media Research
7 days ago
mumbai, India dentsu Full timeAbout Dentsu India:Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle Sokrati, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets...
-
Gm - Market Research & Business Insights
2 weeks ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 42294- Location: Mumbai, IN- Function: VIBS- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...