Gm - Consumer Insights
5 days ago
Job Req ID: 36046- Location: Mumbai, IN- Function: Marketing/Digital- About:
**Role**
GM - Consumer Insights General Manager
**Job Level/ Designation
M3
**Function / Department**
Brand & Consumer Insights
**Location**
Mumbai
**Job Purpose**
The Consumer Insights General Manager is the go-to person for all consumer research conducted in relation to NPS Brand Track and customer satisfaction and all ad hoc research. He/she is responsible for speedy execution of projects and linking Insights together from multiple sources with passion. The role encompasses both continuous and ad-hoc studies in relation to these verticals. He/she would also guide Circles on execution of similar projects to meet business challenges.
In order to be able to execute the role appropriately, the person should have the skillset to take briefs, understand business challenges, be able to convert the challenge into a research objective, make decisions on appropriate methodologies, and guide the research agency to do the appropriate analysis that helps the business gain insights that can be converted into actions.
**Key Result Areas/Accountabilities**
- The Consumer Insights General Manager is expected to be responsible for all market research undertaken across Vodafone Idea across the Corporate teams and across all circles in relation to NPS and customer satisfaction, across all customer segments. He/she would be involved in all continuous, ad-hoc and Circle level researches and be in a position to deliver them as Insights.
- The projects responsibilities would encompass:
- Management of NPS and customer satisfaction (both customers & channel partners)
- Management of data/ internal metrics and Analytics work on role of communication
- Ad-hoc briefs in relation to competition
- Assist Insights leadership on Strategic researches
- Identify new research techniques which can be leveraged for fostering insights
Assist to connect Insights across studies and multiple sources
**Core Competencies, Knowledge, Experience**
- Having at least 5-6 years of experience with Market research agencies
- Having experience on continuous studies like Tracks, Satisfaction Surveys, Panels, etc.
- Having the ability to sift through qualitative studies to identify key insights
- Experienced in connecting research findings to business actions
- Ability to get the best out of agency partners
- Some telecom/ retail audit experience in the past will be and added advantage
**Must have technical / professional qualifications**
Must have technical / professional qualifications:
- MBA (Marketing) or M.Sc. Statistics
- Core market research experience
- Experience in both quantitative and qualitative research
- Experience with agency
- Agency - TNS / Nielsen / MB / IMRB / Ipsos / GfK/ Modulus
- Client - FMCG / Banking / Telecom / Durables
**Years of Experience**
10 - 12 years
**Industries to look from**
Market research organizations
Insights function across various organizations (priority being FMCG, Alco beverage, Telco)
-
Gm - Market Research & Business Insights
7 months ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 42294- Location: Mumbai, IN- Function: VIBS- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...
-
Consumer insights manager
2 weeks ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNING India's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as Euro Kids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - Euro Kids Preschool, Kangaroo Kids Preschool, Euro School,...
-
Consumer insights manager
1 month ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as Euro Kids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - Euro Kids Preschool, Kangaroo Kids Preschool, Euro School,...
-
Consumer Insights Manager
1 month ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool, Billabong...
-
Consumer Insights Manager
4 weeks ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool, Billabong...
-
Consumer Insights Manager
1 month ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands -EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool, Billabong...
-
Gm - Cvm Planning & Insights
5 days ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 35923- Location: Mumbai, IN- Function: Marketing/Digital- About: **Role** CVM Planning & Insights **Job Level/ Designation GM - CVM Planning & Insights **Function / Department** Marketing **Location** Mumbai **Job Purpose** Deliver Prepaid Business Revenues **Key Result Areas/Accountabilities** - Achieve Unlimited Net Adds budgeted...
-
Consumer Insights Strategist
4 weeks ago
Mumbai, Maharashtra, India Lighthouse Learning Group Full timeJob DescriptionAbout Us:Lighthouse Learning Group is India's leading provider of early childhood and K-12 education solutions. With a portfolio of brands, including EuroKids Preschool, Kangaroo Kids Preschool, and EuroSchool, we are committed to delivering a holistic learning experience for students.Role Purpose:The Consumer Insights Manager will be...
-
Consumer Insights Manager
4 weeks ago
Mumbai, India Marico Limited Full timePurpose of the Role:To manage consumer and marketplace information needs for Marico and to provide insight – driven recommendations for business decisionsQualification & Experience• Total of 7 – 9 yrs of Market Research experience and at least 2 specific work experiences between Nielsen RMS/Nielsen Bases/ Kantar Household Panel/Kantar Tracking and Link...
-
Consumer Insights Manager
4 weeks ago
Mumbai, India Marico Limited Full timePurpose of the Role:To manage consumer and marketplace information needs for Marico and to provide insight – driven recommendations for business decisionsQualification & Experience• Total of 7 – 9 yrs of Market Research experience and at least 2 specific work experiences between Nielsen RMS/Nielsen Bases/ Kantar Household Panel/Kantar Tracking and Link...
-
Consumer Insights Manager
4 weeks ago
Mumbai, India Marico Limited Full timePurpose of the Role: To manage consumer and marketplace information needs for Marico and to provide insight – driven recommendations for business decisions Qualification & Experience • Total of 7 – 9 yrs of Market Research experience and at least 2 specific work experiences between Nielsen RMS/Nielsen Bases/ Kantar Household Panel/Kantar Tracking and...
-
Consumer Insights Manager
1 month ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool, Billabong...
-
Consumer Insights Manager
1 month ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool, Billabong...
-
Consumer Insights Manager
1 month ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNING India's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool, Billabong...
-
Consumer Insights Manager
1 month ago
Mumbai, India Lighthouse Learning Group Full timeABOUT LIGHTHOUSE LEARNING India's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool,...
-
Brand Manager
2 weeks ago
Mumbai, Maharashtra, India Mentoria Private Limited Full timeMentoria Private Limited is a leading private education company that offers a range of programs and services to students and professionals. We are seeking a skilled Brand Manager to join our team and drive consumer insights and brand development.About the Role:We are looking for a talented Brand Manager who has a strong background in marketing and consumer...
-
Strategic Consumer Insights Director
3 weeks ago
Mumbai, Maharashtra, India Lighthouse Learning Group Full timeLighthouse Learning Group is a leading education company with a commitment to delivering the joy of learning to students in early childhood and K-12 segments. We are seeking an experienced Strategic Consumer Insights Director to join our team.As a Strategic Consumer Insights Director, you will play a crucial role in developing and executing successful...
-
Qualitative Researcher
3 months ago
Mumbai, India MavenMagnet AI Full timeRole DescriptionMavenMagnet AI is seeking a passionate and detail-oriented Consumer Insights Specialist with a strong background in qualitative market research.Role OverviewConduct comprehensive qualitative market research for a diverse range of global clients in sectors such as FMCG, media, consumer durables, healthcare, and automotiveEmploy...
-
Consumer & market insights (cmi)
2 months ago
Mumbai, India Kotak Mahindra Bank Full timeRole: Customer & Marketing Insights Location: Goregaon, Mumbai We are looking for a Consumer Insights professional who will design and execute market research as well as user research to drive new product development, marketing strategy and go-to-market tactics for Kotak Mahindra Bank. In this role you will work closely with the marketing, product and...
-
Consumer & Market Insights (CMI)
2 months ago
Mumbai, India Kotak Mahindra Bank Full timeRole: Customer & Marketing InsightsLocation: Goregaon, MumbaiWe are looking for a Consumer Insights professional who will design and execute market research as well as user research to drive new product development, marketing strategy and go-to-market tactics for Kotak Mahindra Bank. In this role you will work closely with the marketing, product and business...
