Sales Coordinator
6 months ago
Job Role
Sales Coordinator
Designation/Title
Sales Coordinator
Key Focus
- The primary focus of this role is to serve as the local contact point to support the customers in coordination with sales team and to manage customer inquires in a pleasant, professional, and efficient manner._
Roles and Responsibilities
Ø Coordinating with the sales team by managing schedules, filing important documents and communicating relevant information.
Ø Tenders for hard copy submission & Tenders for on-line submission.
Ø Responding to complaints from customers and give sales support when requested.
Ø Store and sort financial and non-financial data in electronic form and present reports.
Ø Processing of all sales orders with accuracy and within given timeliness.
Ø Inform clients of unforeseen delays or problems.
Ø Supporting the sales team in attaining sales targets, by calling prospect and getting appointments.
Ø Follow-up & coordination with HO / Plant team on Material Dispatch to reduce the lead time on delivery.
Ø Preparing monthly, weekly or daily sales reports.
Ø Gather and document all incoming client requests and incident information in service tickets.
Ø Efficiently manage the client communication throughout the service ticket lifecycle
Ø Support Sales team on Payment Collection as per the PO terms.
Behavioural Competencies
Functional Competencies
Ø Customer Service Oriented
Ø Presentation Skills
Ø Team Work
Ø Should have exposure in MIS & Data preparation
Ø The ability to solve complex issues
Ø Strong analytical skills
Ø Strong Customer Relations Skills
Qualifications, Role Specific Knowledge and Experience
Ø Any Bachelor Degree.
Ø Relevant work experience of 0 - 5 years
Ø Should have an experience in coordination & customer grievance handling.
Ø Excellent communication and presentation skills
**Brief Company Profile**:
Numeric is a Market leader in the Uninterruptible Power Supplies and associated power conditioning products in India with Global installations spanning 12 countries.
NUMERIC UPS is now part of the Legrand Group which occupies the fourth position in Global UPS Market.
**Salary**: From ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
**Speak with the employer**
+91 9384837886
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