Aftermarket Sales Representative

5 months ago

Bengaluru, India Caterpillar Full time

**Career Area**:Marketing / Sales / Product Support**:
**Aftermarket Sales Representative - Bangalore - India**

**Your Work Shapes the World**

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

**Description**
- Deliver in collaboration with the other verticals, to the annual total business plan for the assigned dealer territories (shared goal\
- In collaboration with assigned dealers develop and implement aftermarket solutions industry account plans for assigned high-opportunity customer accounts. Adopt and be an advocate for sales funnel management methods.
- Collaborate with industries to identify customer accounts for growth and develop aftermarket solutions growth opportunities & execute approved targeted marketing campaigns
- Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and deliver business plan.
- Drive regular sales performance reviews with dealers and ensure implementation of corrective actions where needed.
- Track opportunity, participation and close rates and report VOC/VOD in the CRM system. Develop local action plans, leveraging CRM and Customer Insights, to attack lost sales.
- Seek understanding, document and communicate internally on customer requirements, business models, competitive landscape and other market intelligence to ensure product groups and other entities are aware of product & customer needs.
- Partner with dealers’ Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness.
- Identify and communicate opportunities for improving aftermarket solutions sales management, marketing and operational capabilities at assigned dealers.
- Interact with Caterpillar global or regional account management to achieve growth of aftermarket solutions goals with specific customers (as applicable).
- Keep up to date with industry trends, changing technology and market regulations in countries covered and influence other internal parties to ensure general customer needs are met for an effective commercial relationship

**Basic Qualifications**
- A full time B.E/ B. Tech degree from reputed College or University
- At least 12 to 15 years relevant work experience in field assignments and have demonstrated the ability to work independently
- Communicate effectively with others in the work group, dealer personnel and customers
- Incumbents will have to demonstrate the ability to work on increasingly more complex assignments and provide direction to lower level reps on project assignments.
- **Leadership**:

- Impactful influence of dealer sales effectiveness - Med/ High | coach dealer Sales Manager. Internal stakeholders influencing - Med/ High
- **Knowledge**:

- Product & solutions knowledge, Good knowledge of Enterprise products & services and Able to identify new customer needs and stimulate breakthrough solutions
- **Focuses on value & solutions**:

- Industry/ market knowledge with strong understanding of the business environment and competitive landscape and Good knowledge of competitors offering
- **Tools**:

- Advanced use of sales tools (eg lead generation) & internal systems (eg quoting, pricing, technical research etc

**Additional Information**
- Location - Bangalore, India
- Requires frequent travel to dealer locations in Bangalore and to other cities in India

The Power of Everyone

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

**Employee benefit details**

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

**Final details**

Caterpillar is an Equal Opportunity Employer (EEO).

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