![SBM Bank India](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
3 weeks ago
Greetings from SBM Bank India
Hiring for Officer/ Assistant Manager Grade for Customer Service role:
Handling Customer Complaints being reported to Grievance cellAs decided in KRA
Co-ordination with the Partners, internal departments, Vendors for resolving the queries raised.
Updation of the records in SuiteCRM
Doing RCA for the cases escalated to the Nodal Officer/BO/Top Management.
Analytical skills.
Reporting to the HOD.
**Job Types**: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
Schedule:
- Fixed shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- 4years: 2 years (preferred)
- Customer service: 3 years (preferred)
**Language**:
- English,Hindi (preferred)
- English (preferred)
Work Location: In person
Application Deadline: 03/06/2024
Expected Start Date: 15/06/2024
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