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Customer Service Executive
2 weeks ago
**Job Role: IMPORT DOCUMENTATION & CUSTOMER SERVICE EXECUTIVE- NVOCC MUMBAI**
**Roles and Responsibilities**:
- Coordination with agent, Port user A/c, feeder operator & MTY yard,
- Job preparation & accounting requisition through Studio,
- Follow up till shipment loading/cntr MTY return,
- Prepare & release Import D/o/Gang letter, Survey, empty letter,
- Follow up for Invoices, KYC/Customer registration,
- Handling Mumbai, Delhi, Mundra, Kolkata, Chennai booking co-ordination,
- Inventory Management.
**Minimum Qualifications and Experience**:
- Graduate in any stream
- Min 3 years
- experience in NVOCC Customer Service
**Language & IT Proficiency**:
- Highly proficient in English language (Written and Verbal communications)
- Proficiency in Hindi & Marathi language will be an added advantage.
- Knowledge of MS - Office (Excel & Word)
**Skills**
- Planning & Schedule Orientation
- Prioritization and organizing
- Time Management
- Networking skills
- Problem Resolver
- Team Player
- Attention to detail
Pay: ₹27,000.00 - ₹30,000.00 per month
**Experience**:
- Customer service: 3 years (preferred)
- NVOCC: 3 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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