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Customer Service Officer
4 weeks ago
Hello
Greetings of the day
We are hiring for **Customer Service Associates** for **Navi Mumbai location - Day Shifts**.
**Salary - 2800000 Per year**
**Profile:
- Customer Service Assistant**
**Job Description**:
Manage phone calls and ensure their queries are resolved or information is shared with them.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
**Location:
- Navi Mumbai**
**Shift:
- Day Shifts**
**Working days:
- 6 days working with 1 off**
**Eligibility:
- Graduated can apply**
**Mode of Work:
- Work From Office**
**Mode of interview:
- Walk-in**
**Note:
- Need immediate joiners with good communication in any one of the languages - Tamil / Telugu / Kannada OR Malayalam**
HR Nishita - 968-555-4153
Warm Regards,
Talent Acquisition
Nishita
**Job Types**: Full-time, Permanent
**Salary**: ₹280,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Can you speak Tamil OR Telugu OR Kannada OR Malayalam?
**Education**:
- Bachelor's (preferred)
Work Location: In person
Expected Start Date: 04/04/2024
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