Bilingual Customer Service Representative

5 months ago


Nagpur Maharashtra, India Altius Customer Services Pvt Ltd Full time

Location: Onsite at Mihan, Nagpur

Process Type**:Voice (English,Hindi & Odia/Kannada)**

Experience: Fresher or 6 months experience (Preferable)

Qualification: Any Graduate/HSC

**Salary**: ₹12,000 - ₹16,000 gross per month

Shift Duration: 8 hours

Shift Window: 10am - 6pm

Week Off Pattern: Rotational

Week Off Count: One week off

**Key Responsibilities**:

- Experience in engaging customers, crafting solutions, and delivering compelling presentations for impactful presales outcomes.
- Provide accurate information and assistance to resolve customer issues and inquiries.
- Engage with potential customers to understand their needs and preferences.
- Provide information about our products or services and address any questions or concerns.
- Assist in guiding customers through the presales process, offering relevant details to facilitate their decision-making.

**Qualifications and Skills**:
Minimum of 6 months of experience in customer service.

Proficient in English, Hindi, and Odia (written and spoken).

Strong communication and interpersonal skills.

Ability to work effectively in a dynamic and fast-paced environment.

Basic knowledge of pre sales processes and techniques is a plus

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹13,000.00 - ₹17,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Nagpur, Maharashtra (required)

Ability to Relocate:

- Nagpur, Maharashtra: Relocate before starting work (required)

Work Location: In person



  • Nagpur, Maharashtra, India Nurture Itech Full time

    Urgently Required: Customer support Education: 12th,Any graduate Experience:0-2yrs Responibilities: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...


  • Nagpur, Maharashtra, India Nurture Itech Full time

    Urgently Required: Customer support Education: 12th,Any graduate Experience:0-2yrs Responibilities: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...


  • nagpur, India Dozen Diamonds Full time

    Company Description Dozen Diamonds is a company based in Nagpur & Gandhinagar that specializes in building innovative prediction-less equity trading strategies to democratize automated trading for the Retail Investor. We are committed to providing a seamless and efficient trading experience for our customers. Role Description A Customer Service...


  • Nagpur, India Dozen Diamonds Full time

    Company DescriptionDozen Diamonds is a company based in Nagpur & Gandhinagar that specializes in building innovative prediction-less equity trading strategies to democratize automated trading for the Retail Investor. We are committed to providing a seamless and efficient trading experience for our customers.Role DescriptionA Customer Service Representative...


  • nagpur, India Dozen Diamonds Full time

    Company DescriptionDozen Diamonds is a company based in Nagpur & Gandhinagar that specializes in building innovative prediction-less equity trading strategies to democratize automated trading for the Retail Investor. We are committed to providing a seamless and efficient trading experience for our customers.Role DescriptionA Customer Service Representative...


  • Andheri, Mumbai, Maharashtra, India Humaniquee Full time

    **Job Title: Customer Support Chat Representative** **Location**: Mumbai western **Job Type**: Full-time/Part-time **About Us**: [Company Name] is a leading provider of [products/services]. We are dedicated to delivering top-notch customer service and support to our clients. We are looking for a motivated and customer-focused individual to join our team...


  • Nagpur, India Dozen Diamonds Full time

    Company DescriptionDozen Diamonds is a company based in Nagpur & Gandhinagar that specializes in building innovative prediction-less equity trading strategies to democratize automated trading for the Retail Investor. We are committed to providing a seamless and efficient trading experience for our customers.Role DescriptionA Customer Service Representative...


  • Nagpur, India Dozen Diamonds Full time

    Company DescriptionDozen Diamonds is a company based in Nagpur & Gandhinagar that specializes in building innovative prediction-less equity trading strategies to democratize automated trading for the Retail Investor. We are committed to providing a seamless and efficient trading experience for our customers.Role DescriptionA Customer Service Representative...


  • Nagpur, India Dozen Diamonds Full time

    Company Description Dozen Diamonds is a company based in Nagpur & Gandhinagar that specializes in building innovative prediction-less equity trading strategies to democratize automated trading for the Retail Investor. We are committed to providing a seamless and efficient trading experience for our customers. Role Description A Customer Service...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, India Actics Technologies Pvt. Ltd. Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Nagpur, Maharashtra, India SI PLACEMENTS INTERNATIONALS Full time

    Customer Chat Support RoleWe are seeking a skilled Customer Chat Support Representative to work with our team at SI Placements International. As a Customer Chat Support Representative, you will be responsible for providing exceptional customer service via chat, responding to customer inquiries, and resolving issues in a timely and professional...


  • Nagpur, Maharashtra, India HCL Technologies Full time

    **Customer Service Representative**: - Nagpur - 0-3 Years - INDIA **Job Family** - Delivery Voice **Job Description (Posting).** - To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA, Able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer...


  • Nagpur, Maharashtra, India Actics Technologies Pvt Ltd Full time

    Job SummaryActics Technologies Pvt Ltd is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling incoming calls, resolving customer complaints, and providing exceptional service to our clients.Key ResponsibilitiesAnswer and resolve customer inquiries in a timely and...


  • Nagpur, Maharashtra, India SI PLACEMENTS INTERNATIONALS Full time

    Job Title: Customer Chat SupportCompany: SI Placements InternationalsJob Type: Full-timeLocation: AhmedabadWe are seeking a skilled Customer Chat Support Representative to join our team in Ahmedabad. As a Customer Chat Support Representative, you will be responsible for providing exceptional customer service via chat, responding to customer inquiries, and...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Mira Road, Mumbai, Maharashtra, India OrganoMart Full time

    **Key Responsibilities**: - Provide accurate information about products and services, resolving customer issues in a timely manner. - Assist customers with order placement, product returns, and troubleshooting. - Maintain a high level of professionalism and empathy in all interactions. - Document and update customer records based on interactions. -...


  • Mira Road, Mumbai, Maharashtra, India The pathfinder Full time

    **Key Responsibilities**: - Provide accurate information about products and services, resolving customer issues in a timely manner. - Assist customers with order placement, product returns, and troubleshooting. - Maintain a high level of professionalism and empathy in all interactions. - Document and update customer records based on interactions. -...


  • Nagpur, Maharashtra, India SI PLACEMENTS INTERNATIONALS Full time

    Customer Chat Support Job DescriptionWe are seeking a skilled Customer Chat Support Representative to provide exceptional customer service via chat, responding to customer inquiries, and resolving issues in a timely and professional manner.Responsibilities:Respond to customer chats in a timely and professional mannerResolve customer inquiries and...