Customer Service Associate ecommerce
4 months ago
**Customer Service Associate_Ecommerce**
Designation: Customer Service Associate_Ecommerce
**Job Type**: Full Time
Shift: Night (8pm to 4:30am)
Work Experience: 3 months to 1 year in International process
Educational Qualification: Graduate or equivalent
**Salary**: 14k-18K gross salary
Managing incoming calls and customer service enquiries
Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
Meet Customer service call handling quotas.
Provide accurate, valid and complete information by using the right method and tools.
Fluent Communication skills is utmost priority
Must be comfortable with rotational shifts.
**Job Specification**
Should be ready to work in night shifts
Shift timing: 24*7 Rotational shifts with 9 hours working/ One rotational week off (Centralized pick and drop)
Should have experience in International Call center at least minimum 1 year
Should have basic knowledge of Ecommerce
Should have experience interacting with US Clients (US Process)
**Address Details**:
Altius Customer Services, 3rd Floor, B Wing, North and South Central Facility Building, Mihan SEZ, Nagpur
- 441108, Nagpur, Maharashtra.
**Contact Details**:
Trushi Nandagawali
- HR
Contact Number
- 8010447189
Pay: ₹14,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- US shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Nagpur, Maharashtra (preferred)
Ability to Relocate:
- Nagpur, Maharashtra: Relocate before starting work (preferred)
**Speak with the employer**
+91 8010447189
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