Customer Service Representative

4 weeks ago


Mira Road Mumbai Maharashtra, India OrganoMart Full time

**Key Responsibilities**:

- Provide accurate information about products and services, resolving customer issues in a timely manner.
- Assist customers with order placement, product returns, and troubleshooting.
- Maintain a high level of professionalism and empathy in all interactions.
- Document and update customer records based on interactions.
- Collaborate with other departments to resolve complex issues.
- Identify opportunities to improve customer service processes and suggest improvements.
- Stay updated on product knowledge and company policies.

**Qualifications**:

- High school diploma or equivalent; college degree preferred.
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficient in using customer service software, CRMs, and Microsoft Office Suite.
- Ability to handle high-stress situations calmly and effectively.
- Flexibility to work in different shifts, including weekends and holidays.

**Preferred Qualifications**:

- Experience working in a remote environment.
- Familiarity with e-commerce platforms.
- Bilingual in English and Spanish.

**Benefits**:

- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holiday pay.
- Opportunities for professional growth and development.
- Supportive and inclusive company culture.

Schedule:

- Day shift
- US shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person



  • Mira Road, Mumbai, Maharashtra, India votiko solutions Full time

    Do you want an international calling job on very urgent bases, don't worry Votiko help you! About the job: - Votiko is seeking a customer service representative who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer...


  • Mira Road, Mumbai, Maharashtra, India TEFT Technology Private Limited Full time

    We are seeking a dynamic and customer-focused individual to join our team as an International Customer Service Representative. This is a blended process role involving both voice and non-voice interactions, where you will address customer inquiries, resolve issues, and ensure a seamless customer experience across multiple communication channels. **Key...


  • Mira Road, Mumbai, Maharashtra, India Azaan Travels Full time

    This is a full-time on-site role for an Customer Service Executive located in Mumbai. Responsible for providing consulting services to clients on immigration Services, Work Permits, Visas, Educational Courses, etc. **Responsibilities** - Conduct outbound calls to potential clients using provided leads - Clearly communicate information about our professional...


  • Mira Road, Mumbai, Maharashtra, India The pathfinder Full time

    **Key Responsibilities**: - Provide accurate information about products and services, resolving customer issues in a timely manner. - Assist customers with order placement, product returns, and troubleshooting. - Maintain a high level of professionalism and empathy in all interactions. - Document and update customer records based on interactions. -...


  • Mira Road, Mumbai, Maharashtra, India Mahindra First Choice Wheels Full time

    Customer Relation Executive will be responsible to help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Key Responsibilities: - Respond to customer queries and customers concern - Provide support for data collection to enable Recovery of the account for end user. - Maintain...


  • Mira Road, Mumbai, Maharashtra, India VIBGYOR MANAGEMENT CONSULTANT Full time

    We are hiring Customer service uk/us shifts Pickup and drop HSC / graduation fresher **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Evening shift - Fixed shift - Night shift - Rotational shift - UK shift - US shift Supplemental...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mumbai, Maharashtra, India Precise Infotech Solution Full time

    Job Title: Customer Service Representative Location: Thane West Qualifications: HSC pass or equivalent Age Limit: Up to 35 years **Job Description**: We are seeking a dedicated and motivated Customer Service Representative to join our team in Thane West. Key Responsibilities: Resolve customer issues efficiently and effectively. Maintain a high level of...


  • Mumbai City, Mumbai, India TTEC India Customer Solutions Private Limited Full time

    Job Description Job description Customer Service Representative -Voice Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As aCustomer Service Representative - Voiceworking onsite in Mumbai, Maharashtra youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our...


  • Malad, Mumbai, Maharashtra, India Accentuate Technologies Full time

    Problem resolutionCustomer service representatives help customers resolve issues and complaints. They may try to identify the root cause of a problem and provide a solution. - Product knowledgeCustomer service representatives need to have a good understanding of the company's products and services. They may use this knowledge to answer customer questions and...


  • Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time

    **Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...


  • Mumbai, Maharashtra, India Arrivia, Inc. Full time

    **Are you passionate about travel and customer service?** Join **_arrivia_**, a leading travel company, as a Customer Service Representative in our Mumbai office. In this exciting role, you'll help travelers plan their dream vacations and provide exceptional support throughout their journey. **About the Role**: As a Customer Service Representative, you'll...


  • Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    **Customer Service Representative (Sales Focused)** **Location**: Chowpatty, Malabar Hills, Mumbai **Type**: Full-Time **Working Hours**: 6 days a week, 8 hours a day Must have at least 2yrs of experience **Preferred Gender**: Female About the Role We are seeking a dynamic and results-driven Customer Service Representative to join our team. This role is...


  • Kandivali, Mumbai, Maharashtra, India The Student Scoop Full time

    **Role Description** This is a full-time on-site role for a Customer Service Representative at The Student Scoop. As a Customer Service Representative, you will be responsible for the following: (i) Interaction with students and parents on a routine basis for providing exceptional customer support, ensuring customer satisfaction and positive customer...


  • Bandra, Mumbai, Maharashtra, India H.K.Jewels Pvt.Ltd Full time

    A customer service representative's job is to interact with customers to answer questions, resolve complaints, and provide information about products and services. Customer service representatives are the face of a company and are expected to be professional, helpful, and personable. Here are some responsibilities of a customer service representative: -...


  • Mumbai, India Mindy Support Customer Service Full time

    Job descriptionJoin our fast-growing company as a German speaking Customer Support RepresentativeGerman Fluent (C1), English can be B1 for a leading E-commerce for automotive spare parts in Europe.Working Schedule:Option 1) 8 AM-5 PM CET, Mon-FriOption 2) 9AM-6PM CET, Mon-FriOption 3) 10AM-7PM CET, Mon-FriOption 4) 11AM-8PM CET, Mon-FriOption 5) 8 AM-5 PM...


  • Mumbai, Maharashtra, India Melot Technologies Private Limited Full time

    **Job Description: Twitter Customer Service Representative** **Position Title**: Customer Service Representative **Location**: Remote (or specify location if on-site) About the Role We are seeking a motivated and customer-focused individual to join our team as a Twitter Customer Service Representative. In this role, you will be the frontline support for...


  • Andheri West, Mumbai, Maharashtra, India Symphony Tech Solutions & Consultancy Full time

    A Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce Representative Location : Mumbai _Andheri West Years of experience: 2+ years Salary: 30K Culling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer...


  • Mira Road, Mumbai, Maharashtra, India Crescare Solutions Full time

    International Customer Service Representative (International BPO) *Location:*- Bhayandar *Experience:* - Fresher and Experience both can apply *Employment Type:* Full-time, Immediate joiners preferred *Work Schedule:* Night Shift, 5 days a week Salary for freshers - 20k to 25k plus incentives Salary for experienced: upto 35k (One-way Cab facility...


  • Andheri, Mumbai, Maharashtra, India HopUp India Full time

    **Company Description**:HopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center. **Job Title**: Customer Service Representative - Go-Karting Area **Location**: Hopup Jaipur **Position Type**: Full-Time **About Us**: Skizoo Entertainment LLP is a premier entertainment destination offering exhilarating go-kart...