Banquet Sales Executive

1 month ago


Mangalore Karnataka, India THE OCEAN PEARL HOTELS PVT. LTD. Full time

**Key Responsibilities**:

- **Sales & Client Acquisition**:

- Respond to inquiries and leads in a timely manner, providing detailed information on banquet packages, menus, services, and facilities.
- Conduct site inspections and present banquet facilities and services to prospective clients, highlighting the unique selling points of the venue.
- Maintain a database of potential and existing clients and build strong, long-term relationships.
- **Client Relationship Management**:

- Meet with clients to understand their specific needs, budgets, and event requirements, offering customized solutions to meet their expectations.
- Serve as the primary point of contact for clients throughout the sales process, from inquiry to event confirmation.
- Manage and maintain relationships with key clients to ensure repeat business and referrals.
- **Event Planning and Coordination**:

- Work closely with the banquet operations team to ensure seamless coordination of event logistics, including setup, catering, AV, and staffing.
- Ensure that all event details are communicated clearly to the banquet and kitchen teams through event orders, schedules, and regular meetings.
- Assist clients with the selection of menus, décor, AV requirements, and other event-related services, ensuring that their preferences are met.
- Participate in pre-event briefings and post-event follow-ups to assess client satisfaction and ensure that all contractual obligations are met.
- **Contract Negotiation and Financials**:

- Prepare and present detailed proposals and contracts for clients, outlining services, pricing, and terms of the agreement.
- Negotiate pricing, discounts, and contractual terms while maintaining profitability for the venue.
- Monitor payment schedules and ensure that deposits and final payments are collected on time.
- Track sales performance and generate reports on event bookings, revenue, and client feedback.
- **Sales Strategy and Target Achievement**:

- Work with the sales and marketing team to develop strategies for increasing banquet bookings and maximizing revenue.
- Achieve monthly and annual sales targets, focusing on increasing occupancy rates for banquet facilities.
- Promote seasonal offers, packages, and upsell additional services to clients to maximize event revenue.
- Stay informed about industry trends and competitor offerings to ensure competitive pricing and service standards.
- **Marketing and Promotions Support**:

- Collaborate with the marketing team to promote banquet services through online campaigns, social media, and events.
- Participate in trade shows, wedding expos, corporate events, and other networking opportunities to showcase banquet offerings.
- Provide input for sales promotions, packages, and special offers aimed at attracting new business.
- **Client Feedback and Continuous Improvement**:

- Gather feedback from clients after events to assess satisfaction levels and identify areas for improvement.
- Address any concerns or issues that arise during or after events, ensuring client satisfaction and fostering long-term relationships.
- Work with the operations team to continuously improve the quality and efficiency of banquet services based on client feedback.

**Qualifications and Skills**:

- Proven experience in banquet sales, event planning, or hospitality sales.
- Strong communication, negotiation, and interpersonal skills.
- Excellent organizational and time management abilities, with the capacity to manage multiple clients and events simultaneously.
- Ability to work in a target-driven environment and meet sales goals.
- Familiarity with banquet operations, menus, and event logistics.
- Strong problem-solving skills and attention to detail, ensuring smooth execution of events.
- Proficient in MS Office and banquet/event management software.

**Preferred Qualifications**:

- Degree or diploma in hospitality management, sales, marketing, or a related field.
- Prior experience in banquet sales or event management in a hotel, restaurant, or events venue.
- Knowledge of local market trends and client needs within the events and hospitality industry.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Compensation Package:

- Bonus pay
- Commission pay
- Yearly bonus

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 2 years (preferred)
- Lead generation: 2 years (preferred)
- total work: 2 years (preferred)
- Sales: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person



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