Client Servicing Executive-events Planning
4 days ago
Track, respond to and maintain sales enquiries.
- Ensure a prompt and professional response and follow-up to sales enquiries.
- Generate quotations for prospective bookings and timely follow ups.
- Up-sell services throughout the event process to maximise revenue.
- Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
- Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events.
- To schedule and attend weekly function and sales meetings.
- Liaise and maintain a relationship with other departments to ensure the effective, efficient and smooth running of events.
- Assist in promotional and marketing activities and content as required.
- Assist with updates and postings to Social Media sites.
- Attend workshops, exhibitions and promotional events where required.
- Any other duties relevant to your skills that may be assigned to you by the Company.
- Willingness to work flexible hours and especially on event days including Sundays.
- A relevant bachelor’s degree is desirable and/or equivalent workplace experience in wedding/event industry or hospitality industry is must.
- Strong networking and negotiating skills
- Sound knowledge of different religions and religious practices.
- Excellent communication and customer service skills
- Preferable to have a valid driver’s license and dependable form of transportation (occasional errands or site visits required)
- Professional appearance and demeanor required
- Physically demanding: requires standing, walking during all day events,
- Excellent problem-solving, organizational and time management skills.
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹50,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9633353614
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