![Six Dots - 360° Advertising Solutions](https://media.trabajo.org/img/noimg.jpg)
Client Servicing Executive
3 weeks ago
_**Company Description**_
Six Dots Ads is a 360° Advertising Solutions agency located in Kochi. Our services include best creative solutions in Brand Strategy, Brand creation, Brand identity, Graphic Design, Content Writing, Film Production, Photography, Packaging, Digital Marketing, Website Development, Event and Social PR.
- **Role Description**_
We are on the lookout for a passionate Client Service Executive to join our dynamic team. As a Client Relations Executive, you will be responsible for nurturing and maintaining positive relationships with clients to ensure satisfaction, retention, and loyalty. You will serve as the primary point of contact for clients, addressing their query’s, concerns, and needs while also identifying opportunities for upselling or cross-selling products or services. Your role is vital in ensuring that clients receive exceptional service and support throughout their engagement with the agency.
- **Skills Required**:_
- Communication Skills and Interpersonal Skills
- Customer Focus and Customer Service Orientation
- Problem Solving Skills, Empathy and Active Listening
- Organization and Time Management
- Attention to Detail
- Negotiation and Persuasion
- Product or Service Knowledge
- Team Collaboration & Conflict Resolution
- Cross
- Functional Collaboration
- Data Management and Reporting
- Business Acumen & Client Retention
- **Educational qualification**_
- Bachelor's degree in business administration or an industry-related field.
- Proficiency in MS Office.
Pay: ₹10,000.00 - ₹18,000.00 per month
**Benefits**:
- Flexible schedule
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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