Client Servicing Executive

5 months ago

Noida, India Maverick India Corporation Full time

Client Servicing Executive/ Manager (Creative / Mainline/Offline Marketing) Ad Agency

**Responsibilities-**
- Strong interpersonal skills, understanding client needs, and resolving conflicts. Presenting of credentials and leveraging the same with the Client. Close interaction with creative, planning, project management, and execution teams to review the delivery of services.
- Build and maintain strong, long-lasting client relationships by understanding their needs, addressing concerns, and providing exceptional service.
- Serve as the main point of contact for clients, ensuring clear and timely communication between the company and the client. Keep clients informed about the status of projects, deliverables, and any relevant updates.
- Gather and analyze client feedback to identify areas for improvement and enhance the quality of services/products.
- Ability to prioritize the work and meet deadlines, Works independently and in teams, Strong analytical skills are essential. Ability to identify issues, find solutions, and make informed decisions under pressure.
- Effective time management and organizational skills to handle multiple clients and projects simultaneously.
- Maintain accurate records of client interactions, transactions, and communications. Generate regular reports on client satisfaction and engagement. Dedication to meeting and exceeding client expectations, ensuring a positive client experience.

**Qualifications**:

- Bachelor's Degree is preferred
- Excellent verbal and written communication skills are essential for effective client interaction and internal coordination.

**Job Type**: Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Morning shift

**Experience**:

- advertising agency: 3 years (preferred)

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