Client Servicing Executive

7 months ago

Greater Noida, India Ramyoz Solutions Full time

**Job Title: Client Servicing Executive/Manager**

**Overview**:
As a Client Servicing Executive/Manager, you will be the primary point of contact between the company and its clients. Your main responsibility is to build and maintain strong, long-lasting relationships with clients, ensuring their needs and expectations are met. You'll act as a liaison, communicating client requirements to internal teams and ensuring timely delivery of products or services.

**Responsibilities**:

- **Client Relationship Management**: Develop and nurture strong, trusting relationships with clients to understand their needs, preferences, and goals.
- **Client Needs Assessment**: Conduct thorough needs assessments to identify opportunities for upselling or cross-selling products or services to existing clients.
- **Project Coordination**: Coordinate with internal teams, such as sales, marketing, operations, and production, to ensure client projects are executed seamlessly and delivered on time.
- **Client Onboarding**: Facilitate the onboarding process for new clients, including gathering necessary information, setting expectations, and ensuring a smooth transition.
- **Issue Resolution**: Address any client concerns or issues promptly and effectively, working with internal teams to find solutions and prevent recurrence.
- **Account Management**: Manage client accounts, including contract renewals, billing, and invoicing processes.
- **Client Feedback Analysis**: Gather and analyze client feedback to identify areas for improvement and implement strategies to enhance client satisfaction and retention.
- **Market Research**: Stay informed about industry trends, market developments, and competitor activities to provide valuable insights and recommendations to clients.
- **Performance Tracking**: Monitor key performance indicators (KPIs) and metrics to measure client satisfaction, retention rates, and revenue growth.

**Requirements**:

- **Excellent Communication Skills**: Strong verbal and written communication skills to effectively interact with clients and internal teams.
- **Customer Focus**: A customer-centric mindset with a genuine desire to understand and meet clients' needs.
- **Negotiation Skills**: Ability to negotiate and influence clients to achieve mutually beneficial outcomes.
- **Problem-Solving Abilities**: Strong problem-solving skills to address client issues and find innovative solutions.
- **Organizational Skills**: Excellent organizational and multitasking abilities to manage multiple client accounts and projects simultaneously.
- **Attention to Detail**: Meticulous attention to detail to ensure accuracy in client communications and project execution.
- **Team Collaboration**: Ability to work collaboratively with cross-functional teams to achieve common goals.
- **Adaptability**: Flexibility to adapt to changing client needs, priorities, and deadlines.
- **Tech-Savviness**: Proficiency in using CRM software, project management tools, and other relevant technology platforms.
- **Experience**: Prior experience in client servicing, account management, sales, or related fields is preferred.

**Education**:
A bachelor's degree in business administration, marketing, communications, or a related field is typically required for this role.

**Bonus Skills**:

- **Industry Knowledge**: Familiarity with the industry or market sector in which the company operates.
- **Sales Skills**: Basic sales skills to identify opportunities for upselling or cross-selling to existing clients.
- **Presentation Skills**: Ability to create and deliver compelling presentations to clients.
- **Language Proficiency**: Proficiency in additional languages may be beneficial for servicing clients in diverse regions or markets.

**Profiles : Client servicing**

**Female only**

**WhatsApp chat/ mail most of time**

**salary : up to 25K**

**language : English**

**Experience : 1+ year**

**Working hours - 10 AM to 7 PM**

**Working Days - Monday to Saturday**

**Job Types**: Full-time, Permanent

Pay: ₹240,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • Client servicing executive

    1 day ago

    Noida, India Lakshurious Villas Full time

    Company Description Lakshurious Villas, an off shoot of Lakshurious Weddings, is a premier Luxurious Staycations/ Villacations agency providing experiential stays. Lakshurious Weddings is a wedding planning company with 22 years of experience in weddings and event planning. Our commitment to delivering exceptional service sets us apart in the industry. ...

  • Client Servicing Executive

    4 days ago

    Noida, India Lakshurious Villas Full time

    Company DescriptionLakshurious Villas, an off shoot of Lakshurious Weddings, is a premier Luxurious Staycations/ Villacations agency providing experiential stays. Lakshurious Weddings is a wedding planning company with 22 years of experience in weddings and event planning. Our commitment to delivering exceptional service sets us apart in the industry.Role...

  • Client Servicing Executive

    4 days ago

    Noida, India Lakshurious Villas Full time

    Company DescriptionLakshurious Villas, an off shoot of Lakshurious Weddings, is a premier Luxurious Staycations/ Villacations agency providing experiential stays. Lakshurious Weddings is a wedding planning company with 22 years of experience in weddings and event planning. Our commitment to delivering exceptional service sets us apart in the industry.Role...

  • Client Servicing Executive

    5 days ago

    Noida, India Lakshurious Villas Full time

    Company DescriptionLakshurious Villas, an off shoot of Lakshurious Weddings, is a premier Luxurious Staycations/ Villacations agency providing experiential stays. Lakshurious Weddings is a wedding planning company with 22 years of experience in weddings and event planning. Our commitment to delivering exceptional service sets us apart in the industry.Role...

  • Client Service Executive

    7 months ago

    Noida, India ARME Consulting Full time

    **Urgently seeking a highly motivated and professional Client Services Executive for Noida. As a Client Services Executive, you will be the main point of contact for the clients, providing exceptional service and ensuring their needs are met. You will play a crucial role in building and maintaining strong relationships with our clients, and act as a liaison...

  • Client Servicing Executive

    1 month ago

    Noida, India Associated Broadcasting Co. Pvt Ltd (TV9) Full time

    Job Description: Client Servicing ExecutiveCompany: TV9 NetworkLocation: (TV9 Digital Noida)Department: Sales and MarketingEmployment Type: Full-timeAbout TV9 NetworkTV9 Network is India’s leading news network, committed to delivering credible and engaging content to its audience. As part of our team, you’ll work with some of the brightest minds in...

  • Client Servicing Executive

    7 months ago

    Noida, India Januskoncepts Full time

    **About the Role**: Embark on your professional journey with us as an Entry-Level Digital Marketing Client Services Executive. In this role, you’ll serve as the essential link between our valued clients and our dynamic digital marketing team, facilitating seamless communications and the effective execution of marketing strategies. **Responsibilities**: -...

  • Client Servicing Executive

    7 months ago

    Noida, India IMPACT COMMUNICATIONS Full time

    The Client Servicing Executive is self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A “can do” attitude is required and the individual must be able to work in a fast-paced, challenging,...

  • Client Servicing Executive

    5 days ago

    Noida, India AdsRole Full time

    **Job description** We are looking for an Client Servicing Executive with a vivid personality coupled with rich experience in handling clients and strong communication presentation skills who can take the clients business to next level. **Responsibilities**: You will act as a bridge between the client and the agency and responsible for ensuring that the...

  • Client Servicing

    7 months ago

    Noida, India SpiritMasters Full time

    **Executive - Client Servicing** **Company Name: - Corporate Business Solutions** To be a part of the client servicing function with the ability to handle a wide portfolio of integrated marketing services including marketing communication, activation and events. - Must have prior exposure in an event management company. - Good Communication &...

  • Lakshurious Villas | Client Servicing Executive

    4 days ago

    noida, India Lakshurious Villas Full time

    Company DescriptionLakshurious Villas, an off shoot of Lakshurious Weddings, is a premier Luxurious Staycations/ Villacations agency providing experiential stays. Lakshurious Weddings is a wedding planning company with 22 years of experience in weddings and event planning. Our commitment to delivering exceptional service sets us apart in the industry.Role...

  • Lakshurious Villas | Client Servicing Executive

    5 days ago

    noida, India Lakshurious Villas Full time

    Company Description Lakshurious Villas, an off shoot of Lakshurious Weddings, is a premier Luxurious Staycations/ Villacations agency providing experiential stays. Lakshurious Weddings is a wedding planning company with 22 years of experience in weddings and event planning. Our commitment to delivering exceptional service sets us apart in the industry....

  • Client Servicing Executive

    1 month ago

    Noida, India DViO Digital Full time

    Company : DViO Digital Pvt LtdLocation : NoidaType : Full-TimeWebsite : Description :We’re seeking an experienced person with a strong background in agency work to lead client strategies and drive impactful results. The ideal candidate will have expertise in digital marketing, delivering innovative and effective solutions tailored to our clients' goals,...

  • Client Service Officer(Female)

    7 months ago

    Greater Noida, India TIB Retail Pvt Ltd Full time

    A Client Representative is responsible for maintaining and growing relationships with clients Key Responsibilities: - Client Relationship Management: - Develop and maintain strong, long-lasting client relationships. - Coordinate with internal teams to ensure timely and successful delivery of services and products according to client needs. - Prepare...

  • Client servicing executive

    4 weeks ago

    Noida, India DViO Digital Full time

    Company : DVi O Digital Pvt LtdLocation : NoidaType : Full-TimeWebsite : Description :We’re seeking an experienced person with a strong background in agency work to lead client strategies and drive impactful results. The ideal candidate will have expertise in digital marketing, delivering innovative and effective solutions tailored to our clients' goals,...

  • Client Servicing Executive

    7 months ago

    Greater Kailash I, Delhi, Delhi, India CHOCONOVA Full time

    Responsibilities Assist in managing client accounts, ensuring their satisfaction, and serving as a point of contact. Conduct research on industry trends and competitors to provide insights and recommendations to clients. Assist in the creation and execution of marketing strategies, including social media campaigns, digital advertising, and content...

  • Client Servicing Executive

    7 months ago

    Noida, Uttar Pradesh, India Wednesday Green Global Pvt. Ltd. Full time

    **Responsibilities**: - Manage multiple client relationships, ensuring their needs are met and expectations exceeded. - Work closely with internal teams to develop, execute, and monitor advertising campaigns and projects. - Identify opportunities for business development and client growth, and proactively pursue these opportunities. - Serve as the primary...

  • Client Servicing Executive

    4 months ago

    Noida, Uttar Pradesh, India IQ Setters Full time

    **Job Description: Client Service Executive (CRM Technical Support)** **Experience**: 2-4 Years **Location**: Noida sec-2 **Key Responsibilities**: - Provide technical support for clients using our CRM software. - Assist in CRM setup, user training, and optimization to meet client needs. - Collaborate with the development team to address client concerns or...

  • Client Servicing Executive

    7 months ago

    Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    **Executive - Client Servicing** **Client Servicing** - Must have prior exposure in an event management company. - Good Communication & understanding skills in terms of BTL,Events. - Target new clients & expanding the existing clientele. - Identifying and networking with new accounts, generating business from the existing accounts, achieving profitability &...

  • Client Service Officer

    7 months ago

    Noida, India AdsRole Full time

    **Client Servicing Executive Duties**: - Coordinate all aspects of client servicing activities across all divisions - Build and maintain strong, positive relationships with clients by maintaining a proactive, attentive, courteous, and professional demeanor - Meet and exceed client requirements - Provide professional client service throughout project...