Client Servicing Executive
2 months ago
**Job Description: Client Service Executive (CRM Technical Support)**
**Experience**: 2-4 Years
**Location**: Noida sec-2
**Key Responsibilities**:
- Provide technical support for clients using our CRM software.
- Assist in CRM setup, user training, and optimization to meet client needs.
- Collaborate with the development team to address client concerns or enhancements.
- Maintain a log of client interactions, issues, and resolutions in the system.
- Ensure timely follow-up with clients and maintain a high level of client satisfaction.
**Required Skills**:
- 2-4years of experience in CRM technical support or a related role.
- Familiarity with CRM platforms and troubleshooting processes.
- Strong communication and problem-solving skills.
- Ability to explain technical concepts to non-technical users.
- Basic understanding of software development processes is a plus.
**Working days**:
- Mon - Sat
Pay: ₹200,000.00 - ₹400,000.00 per year
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Client service: 2 years (required)
- CRM software: 2 years (preferred)
Work Location: In person
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