Customer Service Specialist

4 days ago

Noida, India Alliance International Servicing Full time

Alliance International Servicing (Thailand) Ltd., an Alliance Group Company, is a leading international Third Party Administrator (TPA) specializing in providing companies with efficient and cost-effective solutions for their service administration needs. Our comprehensive range of services includes Sales, Customer Service, IT, Marketing, and Claims Adjudication. We are currently seeking ambitious individuals to join our dynamic Customer Service team as Customer Service Specialists. This is an excellent opportunity for proficient English speakers to forge a rewarding career with one of the world's most esteemed international insurance and financial services intermediaries.


As a Customer Service Specialist, you will play a vital role in maintaining and nurturing relationships with our prospective clients. This entails understanding their unique requirements and ensuring the seamless administration of our products and services. By leveraging your skills and expertise, you will contribute to the effective and efficient operations of our company, upholding the highest standards of quality.


Responsibilities:

  • Relationship Management: Foster positive relationships with existing clients, as well as external and internal stakeholders.
  • Customer Experience: Deliver exceptional service levels by proactively engaging and supporting clients.
  • Administration: Streamline and manage all administrative processes, continuously expanding your skill set to enhance operational efficiency.
  • Brand Ambassadorship: Promote and uphold our corporate visions, values, and brand identity.


Qualifications:

  • Excellent command of the English language, both written and verbal.
  • Effective written communication skills for emails and proficient telephone and email response to client queries.
  • Proficiency in MS Office suite.
  • Strong multitasking abilities.
  • Competitive drive and a commitment to excel in client services.


What's in it for you:

  • Growth Opportunities: We believe in nurturing talent and providing a supportive environment for personal and professional growth.
  • International Exposure: Working with us opens doors to a global landscape. You will have the chance to collaborate with colleagues from diverse backgrounds and gain exposure to international markets.
  • Rewards and Recognition: We believe in recognizing and rewarding outstanding performance. You will have the opportunity to earn performance-based incentives for your hard work and achievements.
  • Work-Life Balance: We believe that a harmonious work-life balance leads to greater productivity and job satisfaction.
  • Comprehensive Benefits: In addition to a competitive salary. We prioritize the well-being of our employees and provide them with the necessary resources to thrive both professionally and personally.

  • Customer Service Specialist

    4 days ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    About the RoleWe are seeking a Customer Service Specialist to join our team in Noida, Uttar Pradesh, India. This individual will work on routine and non-routine matters, handling customer inquiries and resolving complex situations.Key ResponsibilitiesResolve customer complaints and issues in a timely and professional manner.Work with customers to understand...

  • Customer Service Specialist

    1 week ago

    Noida, Uttar Pradesh, India Genpact Full time

    Role OverviewWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...

  • Cloud Specialist

    3 weeks ago

    Noida, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job Title: Cloud Analogy CRM SpecialistJob Summary:We are seeking a highly skilled Cloud Analogy CRM Specialist to join our team at Cloud Analogy CRM Specialist Limited. The successful candidate will be responsible for designing, developing, and implementing Salesforce applications and customizations using Apex, Visualforce, Lightning components, and...

  • International Customer Service Specialist

    1 week ago

    Noida, Uttar Pradesh, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time

    At Vibrant Staffing Solutions PVT LTD, we are seeking an International Customer Service Specialist to join our team.The ideal candidate will have excellent communication skills and be able to handle customer inquiries in a professional and courteous manner.Answer customer calls and respond to inquiries in a timely and efficient manner.Track delivery and...

  • Cloud CRM Specialist

    3 weeks ago

    Noida, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job Title: Cloud CRM SpecialistJob Summary:We are seeking a highly skilled Cloud CRM Specialist to join our team at Cloud Analogies CRM Specialist Limited. The successful candidate will be responsible for designing, developing, and implementing Salesforce applications and customizations using Apex, Visualforce, Lightning components, and Salesforce CPQ.Key...

  • Customer Service Representative

    3 weeks ago

    Noida, Uttar Pradesh, India Axis Bank Full time

    About the RoleThe Customer Service Specialist - Voice role at Axis Bank is a critical position that requires excellent communication skills and a passion for delivering exceptional customer experiences.As a Voice Customer Service Specialist, you will be responsible for resolving customer queries and complaints in a timely and professional manner, ensuring...

  • Cloud Architecture Specialist

    2 weeks ago

    Noida, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job SummaryAt CLOUD ANALOGY CRM SPECIALIST LIMITED, we are seeking a highly skilled Cloud Architecture Specialist to join our team.Main Responsibilities- Design, implement, and maintain Salesforce applications and customizations using Apex, Visualforce, Lightning components, and Salesforce CPQ.- Collaborate with business stakeholders to gather requirements...

  • Customer Care Executive

    5 months ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Service Representative

    5 months ago

    Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

  • Cloud Application Specialist

    3 weeks ago

    Noida, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job Title: Cloud Analogy CRM SpecialistJob Summary: We are seeking a highly skilled Cloud Analogy CRM Specialist to join our team. The ideal candidate will have a strong background in Salesforce development, cloud computing, and CRM systems.Key Responsibilities:Develop, customize, and maintain Salesforce applications using Apex, Lightning Web Components, and...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India IRROS Consultants Full time

    Key Responsibilities:• Oversee the customer service process ensuring seamless interactions with clients.• Effectively resolve customer complaints in a timely manner.• Develop and implement policies and procedures to standardize service delivery.• Plan and execute training programs to enhance service quality.About the Role:This is an exciting...

  • Customer Service Representative

    3 weeks ago

    Noida, Uttar Pradesh, India iEnergizer Full time

    International Process Support SpecialistWe are seeking a highly motivated and experienced individual to join our team as an International Process Support Specialist. This role will involve providing exceptional customer service and support to our clients across India.Key Responsibilities:Providing chat support to clients across IndiaAssisting with customer...

  • Customer Service Specialist

    3 days ago

    Noida, India Alliance International Servicing Full time

    Alliance International Servicing (Thailand) Ltd., an Alliance Group Company, is a leading international Third Party Administrator (TPA) specializing in providing companies with efficient and cost-effective solutions for their service administration needs. Our comprehensive range of services includes Sales, Customer Service, IT, Marketing, and Claims...

  • Customer service specialist

    3 days ago

    Noida, India Alliance International Servicing Full time

    Alliance International Servicing (Thailand) Ltd., an Alliance Group Company, is a leading international Third Party Administrator (TPA) specializing in providing companies with efficient and cost-effective solutions for their service administration needs. Our comprehensive range of services includes Sales, Customer Service, IT, Marketing, and Claims...

  • Customer Service Representative

    3 weeks ago

    Noida, Uttar Pradesh, India Alphanso Products Full time

    Customer Relations SpecialistWe are a rapidly expanding, seed-funded direct-to-consumer startup, driven by a passion for innovation in the personal care space. Our goal is to revolutionize the industry and achieve a revenue of INR 100 cr. ARR by 2026.Role Overview:We are seeking a highly motivated and customer-focused Customer Relations Specialist to manage...

  • Customer Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India MyOperator Full time

    Job Title: Customer Support SpecialistWe are seeking a passionate and ambitious Customer Support Specialist to join our team at MyOperator. As a Customer Support Specialist, you will be responsible for providing exceptional customer service through various communication channels, including calls, emails, and chats.Key Responsibilities:Develop a foundational...

  • Customer Service Specialist

    3 days ago

    Noida, India Alliance International Servicing Full time

    Alliance International Servicing (Thailand) Ltd., an Alliance Group Company, is a leading international Third Party Administrator (TPA) specializing in providing companies with efficient and cost-effective solutions for their service administration needs. Our comprehensive range of services includes Sales, Customer Service, IT, Marketing, and Claims...

  • Customer Service Specialist

    4 days ago

    noida, India Alliance International Servicing Full time

    Alliance International Servicing (Thailand) Ltd., an Alliance Group Company, is a leading international Third Party Administrator (TPA) specializing in providing companies with efficient and cost-effective solutions for their service administration needs. Our comprehensive range of services includes Sales, Customer Service, IT, Marketing, and Claims...

  • Customer Service Specialist

    3 days ago

    Noida, India Alliance International Servicing Full time

    Alliance International Servicing (Thailand) Ltd., an Alliance Group Company, is a leading international Third Party Administrator (TPA) specializing in providing companies with efficient and cost-effective solutions for their service administration needs. Our comprehensive range of services includes Sales, Customer Service, IT, Marketing, and Claims...

  • Customer Service Specialist

    3 days ago

    Noida, India Alliance International Servicing Full time

    Alliance International Servicing (Thailand) Ltd., an Alliance Group Company, is a leading international Third Party Administrator (TPA) specializing in providing companies with efficient and cost-effective solutions for their service administration needs. Our comprehensive range of services includes Sales, Customer Service, IT, Marketing, and Claims...