Guest Service Agent

Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

**Job Title : Guest Experience Executive Function : Guest Experiences Location : Lonavala DUTIES AND RESPONSIBILITIES: - Welcome guests during check-in and giving a fond farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Meeting VIP guests on arrivals and departures. - Coordinating and...

**Job Description**: Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and...

**Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. Major skills and...

**Job Summary: As a Guest Relations Executive, you will be the face of Della Adventure Park, responsible for creating a positive and welcoming environment for our guests. Your primary focus will be on enhancing customer satisfaction, managing guest inquiries and feedback, and providing assistance to ensure a seamless adventure park...

**Job Summary: As a Guest Relations Executive, you will be the face of Della Adventure Park, responsible for creating a positive and welcoming environment for our guests. Your primary focus will be on enhancing customer satisfaction, managing guest inquiries and feedback, and providing assistance to ensure a seamless adventure park...

**Job Summary**: **Responsibilities**: - Greet guests upon arrival and assist with luggage, ensuring it is safely transported to their rooms. - Escort guests to their rooms and provide an overview of hotel facilities, amenities, and services. - Respond to guest inquiries and provide accurate information about hotel policies, local attractions, and...

anage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients'...

Has a good knowledge of menuand presentation standards. - Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. - Able to answer any questions regarding menu and assist with menu selections. - Able to anticipate any unexpected guest need and reacts promptly and tactfully. - Always...

**Job Title: Hostess - F&B Service (Restaurant)Function: F&B ServiceLocation: LonavalaPrimary PurposeIs responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.Major skills and accountabilities of...

**1. Should have good knowledge of menu and presentation standards.Ability to assist guests with table reservations, while seated, serviced within specified time, answer any questions regarding menu, and assist with menu selections.Ability to anticipate any unexpected guest need and reacts promptly and tactfully.Ensure service techniques are correct at all...

**Job Title: Sommelier Function: F&B Service Location: Lonavala Major accountabilities of the position: - Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail - Excellent knowledge of all beverage products, menu items and equipment used to perform these duties - Effective listening abilities and...

**1. Responsible for Welcoming, greetings, escorting, and seating guests in a friendly, and efficient manner to deliver an excellent Guest experience.Ensure knowledge of the menu and all products.Should follow correct reporting procedures in case of any service issues.Should follow grooming standards including uniform dress code, cleanliness, and personal...

**Job Title: SommelierFunction: F&B ServiceLocation: LonavalaMajor accountabilities of the position: Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Excellent knowledge of all beverage products, menu items and equipment used to perform these duties Effective listening abilities and be able to...

**Job Description**: As a Laundry Technician at Della Adventure and Resorts, you will play a crucial role in maintaining the cleanliness and hygiene standards of our accommodation facilities. You will be responsible for operating and maintaining laundry equipment, ensuring the timely and efficient cleaning of linens, towels, and other garments used across...

Educates guests about the Western Ghats geology, geography, natural history, ecology, culture, and all aspects of natural life. - Ensures that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining solid resort knowledge and all other aspects of guest service. -...

Educates guests about the Western Ghats geology, geography, natural history, ecology, culture, and all aspects of natural life. - Ensures that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining solid resort knowledge and all other aspects of guest service. -...

**Job Description**: Job Title : Lobby Hostess - FO Function : Front Office Location : Lonavala Primary Purpose To receive and give a warm welcome to all guests, always providing an efficient and courteous approach to them. **Responsibilities**: 1. Offer consistently professional, friendly, warm, and engaging service. 2. Be always available for guests as a...

**Job Description**: Job Title: Therapist Spa Function: Spa Location: Lonavala Primary Purpose Is responsible for providing professional treatments and services for guests I.e., body and facial treatments, massages, home care advice and maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with...

Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation. - Assist guest while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menuand presentation standards. - Speak with...