Guest Service Executive

**Job Title : Guest Experience Executive Function : Guest Experiences Location : Lonavala DUTIES AND RESPONSIBILITIES: - Welcome guests during check-in and giving a fond farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Meeting VIP guests on arrivals and departures. - Coordinating and...

**Job Description**: Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and...

**Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. Major skills and...

**Job Summary: As a Guest Relations Executive, you will be the face of Della Adventure Park, responsible for creating a positive and welcoming environment for our guests. Your primary focus will be on enhancing customer satisfaction, managing guest inquiries and feedback, and providing assistance to ensure a seamless adventure park...

**Job Summary: As a Guest Relations Executive, you will be the face of Della Adventure Park, responsible for creating a positive and welcoming environment for our guests. Your primary focus will be on enhancing customer satisfaction, managing guest inquiries and feedback, and providing assistance to ensure a seamless adventure park...

Treasure Island Resort-Lonavala requires a male resident guest relations officer with minimum 2 years of experience in restaurant/hotel industry. **Salary**: ₹25,000.00 - ₹35,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Lonavala, Maharashtra: Reliably commute or planning to relocate before starting work...

**Sales Management** - Handling Pre-sales and Sales activities at the given site. - To provide best sales experience to the customers at site. - Comprehensive Project Presentation. - Welcome and Greet Guest or customers, giving project brief, walkthrough of the project. - Maintain relation with clients to generate further business **Organizing...

**Job Title: Sommelier Function: F&B Service Location: Lonavala Major accountabilities of the position: - Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail - Excellent knowledge of all beverage products, menu items and equipment used to perform these duties - Effective listening abilities and...

**Responsibilities**: - Responsible for ensuring seamless guest experience. - Take ownership of guest issues and follow problems through to resolution. - Make decisions that are in the best interest of the company and the guests. - Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency. - Provide guidance or...

Responsibilities: Responsible for ensuring seamless guest experience. Take ownership of guest issues and follow problems through to resolution. Make decisions that are in the best interest of the company and the guests. Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency. Provide guidance or assistance during...

**Job Title: Executive - FO Function: Front Office Location: Lonavala Primary Purpose Ensures the satisfaction of guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in...

Has a good knowledge of menuand presentation standards. - Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. - Able to answer any questions regarding menu and assist with menu selections. - Able to anticipate any unexpected guest need and reacts promptly and tactfully. - Always...

**Job Title: SommelierFunction: F&B ServiceLocation: LonavalaMajor accountabilities of the position: Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Excellent knowledge of all beverage products, menu items and equipment used to perform these duties Effective listening abilities and be able to...

**Job Title: Hostess - F&B Service (Restaurant)Function: F&B ServiceLocation: LonavalaPrimary PurposeIs responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.Major skills and accountabilities of...

**We are seeking a dynamic and creative Entertainment Executive to join our team at Della Adventure and Resorts. The Entertainment Executive will be responsible for curating and executing engaging entertainment programs and events to enhance the guest experience and promote the Della brand. This role requires a combination of strategic planning, artistic...

Executive Chef An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience. **What will I be doing?** As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent...

An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience. **What will I be doing?** As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food...

**1. Should have good knowledge of menu and presentation standards.Ability to assist guests with table reservations, while seated, serviced within specified time, answer any questions regarding menu, and assist with menu selections.Ability to anticipate any unexpected guest need and reacts promptly and tactfully.Ensure service techniques are correct at all...

**INDICATORS OF SUCCESS** - Financial (GOP, Rev Par, RSI and Department Budget). - Customer satisfaction and loyalty goals (Complaints per Thousand, Comment Cards, Annual Quality Review). - Achievement of employee engagement survey and retention goals for the department. **AREAS OF RESPONSIBILITY** Participates in the development and implementation of...

**Job Title: Executive Events Function: Events Location: Lonavala Primary Purpose Is responsible for elements of the planning activity coordinating suppliers/contacts, organising logistics and delivering key tasks throughout the the event. Major skills and accountabilities of position (4-6 major accountabilities) 1. Must have Good communication,...