Guest Experience, Guest Experience Executive(Sales

**Job Description**: Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and...

**Job Summary: As a Guest Relations Executive, you will be the face of Della Adventure Park, responsible for creating a positive and welcoming environment for our guests. Your primary focus will be on enhancing customer satisfaction, managing guest inquiries and feedback, and providing assistance to ensure a seamless adventure park...

**Responsibilities**: - Responsible for ensuring seamless guest experience. - Take ownership of guest issues and follow problems through to resolution. - Make decisions that are in the best interest of the company and the guests. - Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency. - Provide guidance or...

Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

**Job Summary: As a Guest Relations Executive, you will be the face of Della Adventure Park, responsible for creating a positive and welcoming environment for our guests. Your primary focus will be on enhancing customer satisfaction, managing guest inquiries and feedback, and providing assistance to ensure a seamless adventure park...

Responsibilities: Responsible for ensuring seamless guest experience. Take ownership of guest issues and follow problems through to resolution. Make decisions that are in the best interest of the company and the guests. Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency. Provide guidance or assistance during...

**Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. Major skills and...

**Sales Management** - Handling Pre-sales and Sales activities at the given site. - To provide best sales experience to the customers at site. - Comprehensive Project Presentation. - Welcome and Greet Guest or customers, giving project brief, walkthrough of the project. - Maintain relation with clients to generate further business **Organizing...

Treasure Island Resort-Lonavala requires a male resident guest relations officer with minimum 2 years of experience in restaurant/hotel industry. **Salary**: ₹25,000.00 - ₹35,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Lonavala, Maharashtra: Reliably commute or planning to relocate before starting work...

Strode Experiences is inspiring people to dive-in and experience the travel journeys like never before, help a global community of locals to make a great living doing what they love, and taking conscious steps to preserve our pristine places. While, this is not as easy as it sounds. To do it, we'll need diverse, purpose driven talent from all over the...

WE ARE HIRING Job designation: - Resort Admin / Sales Job location: - Lonavala, Maharashtra **Salary**: - 20,000- 25,000 per month **Experience**: - Total experience: - 3 years experience in admin/ sales similar role. - Minimum experience: - 1-2 year of experience in customer service or hospitality industry. Education: - High school diploma or...

**We are seeking a dynamic and creative Entertainment Executive to join our team at Della Adventure and Resorts. The Entertainment Executive will be responsible for curating and executing engaging entertainment programs and events to enhance the guest experience and promote the Della brand. This role requires a combination of strategic planning, artistic...

**Job Title: Executive - FO Function: Front Office Location: Lonavala Primary Purpose Ensures the satisfaction of guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in...

**INDICATORS OF SUCCESS** - Financial (GOP, Rev Par, RSI and Department Budget). - Customer satisfaction and loyalty goals (Complaints per Thousand, Comment Cards, Annual Quality Review). - Achievement of employee engagement survey and retention goals for the department. **AREAS OF RESPONSIBILITY** Participates in the development and implementation of...

Greets, registers, and assigns rooms to guests. - Issues room key to guest. - Responsible for proper key control and other security measures. - Answers telephone in absence of telephone operator. - Transmits and receives telephone messages and sets up guests’ wake-up calls. - Date stamps, sorts, and racks incoming mail and messages. - Answers inquiries...

**Job Title: Executive Chef - Banquets** **Location: Della Adventure and Resorts, Lonavala, India** **Position Overview**: Della Adventure and Resorts is seeking an experienced and talented Executive Chef specializing in Banquets to join our culinary team. The Executive Chef - Banquets will be responsible for leading and managing all culinary operations...

**Position Summary**: As a restaurant captain you are responsible to promote and ensure guestsatisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also,...

Educates guests about the Western Ghats geology, geography, natural history, ecology, culture, and all aspects of natural life. - Ensures that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining solid resort knowledge and all other aspects of guest service. -...

Educates guests about the Western Ghats geology, geography, natural history, ecology, culture, and all aspects of natural life. - Ensures that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining solid resort knowledge and all other aspects of guest service. -...

**Job Description**: Job Title : Lobby Hostess - FO Function : Front Office Location : Lonavala Primary Purpose To receive and give a warm welcome to all guests, always providing an efficient and courteous approach to them. **Responsibilities**: 1. Offer consistently professional, friendly, warm, and engaging service. 2. Be always available for guests as a...