Bell Boy/girl

1 week ago


Lonavale, India The Machan Resorts LLP Full time

**Job Summary**:
**Responsibilities**:

- Greet guests upon arrival and assist with luggage, ensuring it is safely transported to their rooms.
- Escort guests to their rooms and provide an overview of hotel facilities, amenities, and services.
- Respond to guest inquiries and provide accurate information about hotel policies, local attractions, and transportation options.
- Assist guests with special requests, such as arranging transportation, booking reservations, or providing extra amenities.
- Maintain cleanliness and orderliness in the lobby and entrance area, including ensuring luggage carts are clean and available for guest use.
- Coordinate with other hotel staff, including front desk agents and housekeeping, to ensure seamless guest experiences.
- Monitor and report any maintenance or safety issues in guest rooms or public areas to the appropriate department.
- Handle guest luggage with care and follow proper procedures for storing and retrieving items.
- Assist guests during check-out by transporting luggage, arranging transportation, and providing any necessary assistance.
- Uphold the highest standards of professionalism, courtesy, and hospitality at all times.

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person