IT Helpdesk/service Desk

**Job Summary** **Roles and Responsibilities**: On a day-to-day basis, the ISI Service Desk Technician will: - Handle first level calls from corporate, field based, and remote office employees/contractors/consultants. - Create and dispatch work orders within the Service Management tool - Escalate issues to other IT groups as necessary. - Setup, manage, and...

The primary job responsibilities: - Follow-up/ update ticket for every call to ensure timely closure. - Call ownership, drive to resolution and communication with customer. - Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey. - Proactive monitoring & Perform documented...

JOB CONTENT AND SCOPE (fundamental role) Provide efficient and effective technical support to end-users within our global offices, as well as our remote workers via our ticketing system. Pride Support analysts will respond to user inquiries, diagnose, troubleshoot technical issues, and provide solutions to ensure mínimal disruption to...

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment. - Each day we dedicate ourselves to treating each other, our customers and our community with care and...

**Summary of the position** The Operation Support L2 Analyst role is required to ensure that all incidents managed directly are logged, investigated, resolved, and closed to the satisfaction of the client, within agreed service level agreement timescales. **Key Responsibilities** - Undertake technical resolution of incoming issues, within expected...

Job Title: Front Desk ExecutiveJob Summary: We are seeking a highly skilled and experienced Front Desk Executive to join our team at Podar International School, Vadodara. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for students,...

We are seeking a highly skilled and experienced Front Desk Executive to join our team at Podar International School in Vadodara. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.The successful candidate will be responsible for providing exceptional customer...

1) Job Purpose Be a part of BIT (Central Help Desk) with the techno-functional expertise in Finance and Controlling (FICO) module of SAP. FICO, FM, and IMPS are the most critical modules with interfaces to all other modules. Optimizing/Maximizing the usage for Business benefits and deriving synergistic benefits through standardization of processes, MIS...

**Key Responsibilities**: Evaluate the urgency and severity of each request and assign tickets to the appropriate technical personnel. Monitor the progress of open tickets and follow up with technicians to ensure timely resolution. Escalate urgent or high-priority issues to management as needed. Maintain accurate records of all support requests and their...

We are seeking a highly organized and detail-oriented Front Desk Executive to join our team at Podar International School in Vadodara. The successful candidate will be responsible for managing the front desk, answering phone calls, and providing excellent customer service to students, parents, and staff.To be successful in this role, you will need to have...

Front Desk Executive PositionWe are seeking a highly skilled and experienced Front Desk Executive to join our team at Podar International School in Vadodara.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service...

We are seeking a highly skilled Front Desk Executive to join our team at Podar International School in Vadodara.Key Responsibilities:Providing exceptional customer service to students, parents, and staffManaging front desk operations, including receiving and directing visitorsHandling phone calls, emails, and other communicationsMaintaining a clean and...

Podar Education Network is seeking a highly skilled Front Desk Executive to join its team at the Podar International School in Vadodara.The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to students,...

Company OverviewMaharashtra Minerals Corporation Ltd. is a joint sector corporation founded in 1961 by a visionary leader who pioneered entrepreneurship development in Maharashtra. The company is engaged in mining, mineral processing, and marketing of mineral products, working towards positive changes in backward districts.Job OverviewWe are seeking a Junior...

1) Job PurposeBe a part of BIT (Central Help Desk) with the techno-functional expertise in Finance and Controlling (FICO) module of SAP. FICO, FM, and IMPS are the most critical modules with interfaces to all other modules. Optimizing/Maximizing the usage for Business benefits and deriving synergistic benefits through standardization of processes, MIS and...

We are seeking a highly skilled and experienced Front Desk Executive to join our team at Podar International School in Vadodara. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Providing exceptional customer service to students, parents, and...

Company OverviewMaharashtra Minerals Corporation Ltd. is a joint sector corporation founded in 1961 by a visionary leader who pioneered entrepreneurship development in Maharashtra. The company is engaged in mining, mineral processing, and marketing of mineral products, working towards positive changes in backward districts.Job OverviewWe are seeking a Front...

**Company Overview**Maharashtra Minerals Corporation Ltd. (MMCL) is a leading mining company committed to responsible mining practices and community development. Founded in 1961, MMCL has been a key player in the minerals industry for over five decades.Job SummaryMMCL is seeking a skilled Front Desk Receptionist to join our team in Vadodara. This is a...

**JOB DESCRIPTION and JOB SPECIFICATION** **Job Title Front office executive Emp. Name** **Reports to **Front Desk Head **Department **Front Desk **1. JOB PURPOSE**: - A front office executive job outlook involves interacting with clients and handling their service requests. - A front office executive must coordinate and manage the communication links...

**About the Company**: Nine International is a growing education service provider, known for offering transparent and honest consultations to students aspiring to study abroad. With our head office in Anand and branches in Vadodara, Surat, and Ahmedabad, we are dedicated to helping students achieve their academic dreams. **Position**: Front Desk Executive...