Service Desk Analyst

Role PurposeTo assist Civica's customers ensuring an excellent customer experience is delivered in every interaction. First Line Support Analysts are the Face of Civica and are key to the success of the Second line and Specialist teams

Location - Vadodara, Gujrat Maximum Budget that the company can offer -CTC - 12 LPA/ Per Month On hand = Relocation Allowance up to 50,000 + (Hotel stay for 8 days+ travel reimbursement + per diem allowances) POSITION SUMMARY The IT Service Desk Team Lead is responsible for managing the IT service desk operations, ensuring efficient ticket management, and...

The primary job responsibilities: Followup/ update ticket for every call to ensure timely closure. Call ownership, drive to resolution and communication with customer. Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey. Proactive monitoring & Perform documented Escalation...

Total 7+ years of experience QA (Automation + Manual) + a minimum 2 years as a LEAD. Must have manages SLA and KPIs. Configured Jira service desk tool.CTC - 12 LPALocation - VadodaraProven experience of at least 7+ years in a leadership role within an IT service desk environment, with a strong track record of successfully managing and motivating teams. 2+...

Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply Our people make all the difference in our success_- ._ Provide internal users...

1st Line Service Desk Team Leader Vadodara, Gujarat, India Salary: Competitive + Benefits + Bonus If you are an agile, committed, and innovative IT professional with experience in 1st and 2nd line service desk support then we want to hear from you Join us to help improve peoples' lives and make healthcare better for everyone Why Pharmanovia? ...

Balaji Academy is a premier educational institution dedicated to fostering our students' academic excellence and holistic development. Our institute is committed to providing a nurturing and supportive environment for our students and staff.Job DescriptionWe are seeking a welcoming, organized, and professional Front Desk Receptionist to join our team. The...

General administration of corporate office, coordination of front desk activities, redirecting phone calls Maintain GRN, vouchers, daily attendance and visitor record. Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by...

Roles & Responsibilities: To be responsible for Certification of Inspection Files. To prepare test certificates as per the requirement of Form9, 10, 11, chartered engineers, dangerous machine, annexuresXX and earth test, Lux, noise, training etc., and show it to Party. (In Case of Doubtful Case send draft copy to party for checking.) Any addition work with...

We're Hiring for a Internal Controls Analyst If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission...

Let's talk about you.As a Managed Services Engineer, you will be part of a global team of experienced Application and Infrastructure engineers. You will have a unique opportunity in flexibility to develop your own talents by improving your analysis and troubleshooting skillsets and have the option to work closely with varying team disciplines and expand your...

Back-End Developer, Managed ServicesHey there! Welcome to Horizontal Digital, a digital consultancy that believes in delivering top-notch customer experiences for Fortune 500 companies through innovative websites and apps. We prioritize teamwork and excellence to exceed expectations.Our Core Values:Lock arms: We build strong relationships to maximize our...

Job Title: Senior Data Analyst Experience: 2-4 YearsJob Location: Vadodara, GujaratShift Timings: 6 pm to 3 am IST (Night shift)Website: Job Overview: - As an integral member of the Head – Delivery & Operations office team, the Sr. Analyst is responsible for understanding the data and generating great incremental insights for driving the business. This...

Job Title:Senior Data AnalystExperience: 2-4 YearsJob Location:Vadodara, GujaratShift Timings: 6 pm to 3 am IST (Night shift)Website:Job Overview:As an integral member of the Head – Delivery & Operations office team, the Sr. Analyst is responsible for understanding the data and generating great incremental insights for driving the business. This will...

TalentEdge Recruitment Consultants - India's leading recruitment services firm has an urgent requirement of "Receptions / Front Desk Executive". Position is based at Vadodara, Gujarat.Find below more details about this job opportunity:About TalentEdge Recruitment Consultants: India's leading recruitment services providing firm. Having its office at Vadodara,...

Job SummaryEquipment master data creation (RPM, bearing details, suction and discharge pressure, model no, etc.) Take backup of vibration database on monthly frequency.Define the database for new equipment in CM software as per equipment type. Following and ensure compliance to CM schedule.Assist in commissioning activities (Base data collection, no load...

Job Summary Equipment master data creation (RPM, bearing details, suction and discharge pressure, model no, etc.) Take backup of vibration database on monthly frequency. Define the database for new equipment in CM software as per equipment type. Following and ensure compliance to CM schedule. Assist in commissioning activities (Base data collection,...

Back-End Developer, Managed ServicesAt Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in...

Careers » Current Openings » Senior Information Security Analyst Role: This is a consulting position requiring project-oriented experience and a technical background in security consulting and ethical hacking. You will be required to carry out tests on a system to expose weaknesses in security report the findings for customers to protect themselves...

Overview:PURPOSE:KEY RESPONSIBILITIES:Provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs). To ensure the correct functioning and maintenance of all internal and external customer IT equipment and services. Perform onsite interventions as a result of a...