IT Helpdesk/service Desk

The primary job responsibilities: - Follow-up/ update ticket for every call to ensure timely closure. - Call ownership, drive to resolution and communication with customer. - Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey. - Proactive monitoring & Perform documented...

The primary job responsibilities: - Follow-up/ update ticket for every call to ensure timely closure. - Call ownership, drive to resolution and communication with customer. - Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey. - Proactive monitoring & Perform documented...

JOB CONTENT AND SCOPE (fundamental role) Provide efficient and effective technical support to end-users within our global offices, as well as our remote workers via our ticketing system. Pride Support analysts will respond to user inquiries, diagnose, troubleshoot technical issues, and provide solutions to ensure mínimal disruption to...

Principal AccountabilitiesService customers:• Engage with customers by phone or digital channels to address incidents and service requests and process them in line with current service levels and current Civica policies and procedures. Be accurate: • Maintain accurate records of work completed, changes made, customer interactions in line with data...

We are Hiring Front Desk cum Admin Executive. Bcom, Graduate Exp: 1 yr min.. Vadodara. al: 12-15 k INR.. Computer knowledge must..

We are HiringFront Desk cum Admin Executive.Bcom, GraduateExp: 1 yr min..Vadodara.al: 12-15 k INR..Computer knowledge must..

Principal AccountabilitiesService customers:• Engage with customers by phone or digital channels to address incidents and service requests and process them in line with current service levels and current Civica policies and procedures. Be accurate: • Maintain accurate records of work completed, changes made, customer interactions in line with data...

Principal Accountabilities Service customers: • Engage with customers by phone or digital channels to address incidents and service requests and process them in line with current service levels and current Civica policies and procedures. Be accurate: • Maintain accurate records of work completed, changes made, customer interactions in line with data...

Principal AccountabilitiesService customers:• Engage with customers by phone or digital channels to address incidents and service requests and process them in line with current service levels and current Civica policies and procedures. Be accurate: • Maintain accurate records of work completed, changes made, customer interactions in line with data...

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment. - Each day we dedicate ourselves to treating each other, our customers and our community with care and...

**Summary of the position** The Operation Support L2 Analyst role is required to ensure that all incidents managed directly are logged, investigated, resolved, and closed to the satisfaction of the client, within agreed service level agreement timescales. **Key Responsibilities** - Undertake technical resolution of incoming issues, within expected...

**Key Responsibilities**: Evaluate the urgency and severity of each request and assign tickets to the appropriate technical personnel. Monitor the progress of open tickets and follow up with technicians to ensure timely resolution. Escalate urgent or high-priority issues to management as needed. Maintain accurate records of all support requests and their...

**JOB DESCRIPTION and JOB SPECIFICATION** **Job Title Front office executive Emp. Name** **Reports to **Front Desk Head **Department **Front Desk **1. JOB PURPOSE**: - A front office executive job outlook involves interacting with clients and handling their service requests. - A front office executive must coordinate and manage the communication links...

fluent English is must - Proven work experience as a Receptionist, Front Office Representative or similar role - Proficiency in Microsoft Office Suite - Hands-on experience with office equipment (e.g. fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive...

**About the Company**: Nine International is a growing education service provider, known for offering transparent and honest consultations to students aspiring to study abroad. With our head office in Anand and branches in Vadodara, Surat, and Ahmedabad, we are dedicated to helping students achieve their academic dreams. **Position**: Front Desk Executive...

Company OverviewMaharashtra Minerals Corporation Ltd (MMCL) is a joint sector corporation founded in 1961 by late Shri GB (Bhausaheb) Newalkar, a freedom fighter and visionary who pioneered entrepreneurship development in Maharashtra by revitalizing the small scale industries movement. MMCL is engaged in the business of mining, mineral processing and...

As a Front Desk Executive, you will be the first point of contact for visitors and clients, ensuring a positive impression and efficient operation of the front desk area. Your responsibilities will include greeting guests, answering phone calls, managing appointments, and providing administrative support to various departments as needed. Your...

As a Front Desk Executive, you will be the first point of contact for visitors and clients, ensuring a positive impression and efficient operation of the front desk area. Your responsibilities will include greeting guests, answering phone calls, managing appointments, and providing administrative support to various departments as needed. Your...

**Responsibilities**: - Greet guests and provide them with superb customer service. - Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. - Answer all client questions and incoming calls. - Redirect phone calls to the appropriate department and take down messages. - Accept all letters and...

**Job Title: Front Desk Executive** **Location**: Vadodara **Position Type**: Full-time **Company Description**: Futurelink Consultants is a dynamic immigration organization dedicated to providing exceptional services. We pride ourselves on delivering top-notch customer service and creating memorable experiences for our clients. As a Front Desk...