Helpdesk Technician-2

**Key Responsibilities**: Evaluate the urgency and severity of each request and assign tickets to the appropriate technical personnel. Monitor the progress of open tickets and follow up with technicians to ensure timely resolution. Escalate urgent or high-priority issues to management as needed. Maintain accurate records of all support requests and their...

**Responsibilities**: - To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To...

**Job Title: Trainer - Domestic IT Helpdesk Attendant** Location: Damka Panchayat, Community hall, Surat Gujarat. **Job Type**: Full-Time Educational Qualification: Bachelor's degree in Information Technology, Computer Science, or a related field. Job Overview: We are seeking a skilled and experienced Trainer for our Domestic IT Helpdesk Attendant...

Full time IT System Admin (Tier 1, Tier 2,) position. - Provide support to US based clients. Should be willing to work in any of the shifts according to client's requirements. - Job Location will be Work from Office at Vadodara. - 1 - 4 years experience in a Windows System Admin role - Microsoft Certification (If any is a Plus) - Experience supporting Active...

Desktop Support Associate Technician Roles and Responsibilities: - Provide tier 1 support, analysis and resolution planning for detected issues and seeks appropriate resolution of issues. (Desktop & Laptop, Application, Network, & Server Platform troubleshooting) - Responsible for receiving / logging calls from customers as per specified norms. -...

**Role Overview**: - Associate’s degree or diploma in Information Technology, Computer Science, or a related field. - 1 year of experience in computer lab support, IT helpdesk, or similar technical support role. - Proficiency with Windows and Linux operating systems. - Hands-on experience with installing, troubleshooting, and maintaining hardware...

**Skills**: - Room Booking - Mail Drafting - English Communication - Computer Knowledge **Requirements and skills** - Proven working experience in providing Help Desk support - Proficiency in English - Working knowledge of help desk software, databases and remote control - Strong client-facing and communication skills - **Education : Bachelor degree**: -...

1) Receiving Call on Toll Free and Log complaint in ICRM 2) Call Transfer to Concern person 3) Field Coordination for pending call 4) Voucher verification work 5) Data Entry work 6) Ready to come in rotational shift(Day shift) as well as Saturday, Sunday and Holiday **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹17,000.00 per...

1) Receiving Call on Toll Free and Log complaint in ICRM 2) Call Transfer to Concern person 3) Field Coordination for pending call 4) Voucher verification work 5) Data Entry work 6) Ready to come in rotational shift as well as Saturday, Sunday and Holiday **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹17,000.00 per month **Benefits**: -...

**Job title: - Executive - IT and System Administrator** **Qualification: - ** Graduate and Diploma In Computer Engineering **Experience**: - 2-3 yrs. experience in IT and System Administration preferably from an FMCG Industry. **Roles & Responsibilities -** - Responsible for the maintenance, configuration, and reliable operation of computer systems,...

Job profile: CRM helpdesk. CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Collect and dispatch claim documents as per corporate requirement Coordinate with internal claims units at IL to ensure...

**Job Title: ERP Helpdesk Specialist** **Location**: Ahmedabad, Gujarat **Key Responsibilities**: **User Support and Query Resolution**: - Act as the primary point of contact for end-users seeking assistance with ERP system to address user queries for system functionalities, navigation, & troubleshooting. **FAQ Handling**: - Develop and maintain a...

**Job Description: Customer Support Executive** **Location**: Bhatar, Surat **Company**: Costumer Support Executive **Salary**: 20,000 to 25,000 INR per month **Work Hours**: 10:00 AM to 7:00 PM **Job Summary**: **Responsibilities**: - Provide prompt and courteous assistance to customers regarding product information, technical support, and...

**Shift Timings**: Rotational shift. **Working days**: 6 days working **Experience**: 1+ Year **Roles & Responsibility**: 1). Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. 2). Install and upgrade computer components and software, manage virtual servers, and integrate...

We are seeking a highly skilled **System Administrator/Network Administrator** to join our IT team. In this role, you will be responsible for maintaining, troubleshooting, and optimizing our IT infrastructure to ensure smooth and secure operations. You will play a key role in keeping our systems and network running efficiently and securely. **Roles &...

**Shift Timings**: Rotational shift. **Working days**: 6 days working **Experience**: 1+ Year **Roles & Responsibility**: 1). Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. 2). Install and upgrade computer components and software, manage virtual servers, and integrate...

**Shift Timings**: Rotational shift. **Working days**: 6 days working **Experience**: 1+ Year **Roles & Responsibility**: 1). Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. 2). Install and upgrade computer components and software, manage virtual servers, and integrate...