Customer Support- Routers
3 weeks ago
Headquarters in California, USA, CTS is a leader in comprehensive technological solutions, which provides full lifecycle mobility solutions, including deployment and refresh, resale, MDM, strategic planning, and payment options. CTS focuses on strategy while utilizing their 18 years of industry experience and solid alliances with businesses like Apple, Samsung, Epson, and Verizon to offer cutting-edge solutions to numerous clients and sectors.
**Responsibilities**:
- Managing and sending all the Invoices that comes to the invoicing board.
- Responsible for invoicing Major MSP at the End of week.
- Responsible for invoicing Major SHI clients for End of month Invoicing.
- Responsible for following up with concerned departments and sales reps to clear tickets from invoicing board.
- Helping customers to complete the Bill on behalf of enrollments.
- Supporting Fastlane & Order Processing team when there is excessive workload.
- Working extended hours to cover FastLane Project alternatively along with Abhishek
- Helping Accounting team with additional side projects.
- Reporting daily work summary
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Order Processing: 1 year (preferred)
Shift availability:
- Night Shift (preferred)
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