Customer Support Coordinator

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Roles and Responsibilities**: - Content Management: Handling the backend activities: Uploading of the content made on a day to-day basis; Updating them on all the social media platforms; editing videos using various software; Keeping a backup of all the study material on a day-to-day basis; - Coordinating mock interviews, Toppers Interview with the...

A customer support job related to software may involve helping customers with technical issues or questions about a company's software products or services. Some responsibilities of a customer support specialist or engineer include: - Troubleshooting: Understanding and resolving technical issues for customers - Educating customers: Helping customers...

**Job Title: Customer Support Representative** **Job Type**: Full-time **Responsibilities**: - Provide accurate information regarding products, services, pricing, and promotions. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Process orders, returns, and exchanges efficiently and accurately. -...

Key Responsibilities: Customer Interaction: - Provide accurate, valid, and complete information by using the right methods and tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Problem Resolution: - Identify and assess customers' needs to achieve satisfaction. -...

Respond to customer requests to cancel or edit orders in Extensiv - Answers the Dial Pad calls - Updates sku data in Extensiv - Assists with onboarding new clients - account setup, auto billing setup, sku uploads, etc.. - Assist with billing customers - enter manual billing amounts, etc. - Customs entries into Descartes as well as answer the customer service...

About ONFINITY TECHNOLOGIES: ONFINITY TECHNOLOGIES is a premier provider of smart solutions to Government and various private organizations. We specialize in offering innovative technology solutions tailored to meet the unique needs of our clients across a diverse range of industries and sectors. Our comprehensive suite of services includes cutting-edge...

**Troubleshooting**: Diagnose and resolve hardware, software, and network issues, guiding customers through step-by-step solutions. - **Issue Escalation**: Escalate unresolved issues to higher-level support teams or technical experts when necessary. - **Documentation**: Maintain records of customer interactions, issues, and resolutions using internal...

An office coordinator in the back office typically handles administrative tasks that support the overall functioning of the organization but are not directly involved in customer-facing or revenue-generating activities. Their responsibilities may include: - **Data Entry and Management**: Inputting and organizing data into databases, spreadsheets, or other...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive...

**Company Overview**: P-TAL (Punjab Thathera Art Legacy) is the story of a brand which started as a college project under SRCC, to revive India's only UNESCO listed craftform of Thatheras from Amritsar, Punjab. P-TAL aims to revive the old traditions of India in a contemporary form and take them to the world! P-TAL runs on three fundamentals - developing an...

About ONFINITY TECHNOLOGIES: ONFINITY TECHNOLOGIES is a leading provider of intelligent solutions to government and private organizations. We specialize in tailored technology solutions across diverse industries, including software, data analytics, interactive displays, and more. **Job Description**: We're seeking enthusiastic individuals to join us as...

**Roles and Responsibilities**: - Manage Content on LMS - Day-to-day backend tasks, including creating new products, daily content uploads, and ensuring up-to-date content. Maintain backups. - Handle YouTube operations - Oversee YouTube content, create sessions, and upload videos regularly on our channel. Engage with the YouTube community. - Manage...

Headquarters in California, USA, CTS is a leader in comprehensive technological solutions, which provides full lifecycle mobility solutions, including deployment and refresh, resale, MDM, strategic planning, and payment options. CTS focuses on strategy while utilizing their 18 years of industry experience and solid alliances with businesses like Apple,...

2. Resolve customer complaints and issues efficiently, escalating complex problems to senior team members or management. 3. Provide accurate service information, troubleshooting, and guidance. 4. Utilize software to manage customer interactions, track issues, and analyze resolution rates. 5. Collaborate with internal teams (Sales, Marketing, Technical) to...

Hello Job seeker's, **( WING GLOBAL IT SERVICES PVT LTD ) is hiring for the Customer Support Executive** **It's purely Voice process. ( Night Shift ) ( US Shift )** **WINGGS is working in the USA only.** **English & Punjabi fluency required for this job.** - **Handle queries for US clients, providing appropriate assistance**: - **Demonstrate patience...

Coordinate and monitor supply chain operations - Ensure premises, assets and communication ways are used effectively - Utilize logistics IT to optimize procedures - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements - Supervise orders and arrange stocking of raw materials and equipment to ensure they meet...

Deal with customers regarding orders - To update the customers how the material will be dispatched. - Follow up regarding payment. - To complete responsibility like quotation to despatch inform to customer on time and fulfill customer requirement on time. - Resolve the customer’s complaints Schedule: - Day shift **Education**: - Bachelor's...