Customer Support Associate

A customer support job related to software may involve helping customers with technical issues or questions about a company's software products or services. Some responsibilities of a customer support specialist or engineer include: - Troubleshooting: Understanding and resolving technical issues for customers - Educating customers: Helping customers...

**Greetings from Recruitment Services** BPO- Customer Care Associate (Mohali) International voice Process **Work location - Mohali/Chandigarh** **Shifts - Rotational Eve and Night Shifts** **Salary - 20CTC- 22CTC** **Ecxellent communication skills required** **Fresher can apply, it would be kick start for them.**Responsibilities**:_ - **_Bpo/Customer...

**Key Responsibilities**: - Resolve customer issues promptly and efficiently, ensuring a positive customer experience. - Coordinate with various departments to address and resolve customer concerns. - Maintain detailed records of customer interactions and transactions in the CRM system. - Monitor and report on customer service metrics to identify trends and...

**Job Title: Customer Support Representative** **Job Type**: Full-time **Responsibilities**: - Provide accurate information regarding products, services, pricing, and promotions. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Process orders, returns, and exchanges efficiently and accurately. -...

Job Opportunity: Executive Associate (Graveyard Shift) Techsapphire is a leading technology company specializing in cutting-edge solutions for businesses worldwide. We are currently seeking motivated and dedicated individuals to join our team as Executive Associates. This is an excellent opportunity to become a part of a dynamic and forward-thinking...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Respond to customer requests to cancel or edit orders in Extensiv - Answers the Dial Pad calls - Updates sku data in Extensiv - Assists with onboarding new clients - account setup, auto billing setup, sku uploads, etc.. - Assist with billing customers - enter manual billing amounts, etc. - Customs entries into Descartes as well as answer the customer service...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Roles and Responsibilities**: - Manage Content on LMS - Day-to-day backend tasks, including creating new products, daily content uploads, and ensuring up-to-date content. Maintain backups. - Handle YouTube operations - Oversee YouTube content, create sessions, and upload videos regularly on our channel. Engage with the YouTube community. - Manage...

**Troubleshooting**: Diagnose and resolve hardware, software, and network issues, guiding customers through step-by-step solutions. - **Issue Escalation**: Escalate unresolved issues to higher-level support teams or technical experts when necessary. - **Documentation**: Maintain records of customer interactions, issues, and resolutions using internal...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive...

We are seeking a highly motivated Customer Relationship Associate to join our team at Piegon Media Pvt Ltd.Candidate must be from Haryana region.Salary between 8k to 10k per month.Fresher candidates are encouraged to apply.In-depth analysis of product offerings and staying updated on these offerings.Compilation and updating of contact details of potential...

As a Telesales Representative, you will be responsible for selling products or services over the phone to potential customers. You will engage with prospects, understand their needs, and present the features and benefits of your products or services. The primary objective is to generate sales and achieve revenue targets by effectively communicating with...

**Roles and Responsibilities**: - Content Management: Handling the backend activities: Uploading of the content made on a day to-day basis; Updating them on all the social media platforms; editing videos using various software; Keeping a backup of all the study material on a day-to-day basis; - Coordinating mock interviews, Toppers Interview with the...

Headquarters in California, USA, CTS is a leader in comprehensive technological solutions, which provides full lifecycle mobility solutions, including deployment and refresh, resale, MDM, strategic planning, and payment options. CTS focuses on strategy while utilizing their 18 years of industry experience and solid alliances with businesses like Apple,...

Headquarters in California, USA, CTS is a leader in comprehensive technological solutions, which provides full lifecycle mobility solutions, including deployment and refresh, resale, MDM, strategic planning, and payment options. CTS focuses on strategy while utilizing their 18 years of industry experience and solid alliances with businesses like Apple,...

2. Resolve customer complaints and issues efficiently, escalating complex problems to senior team members or management. 3. Provide accurate service information, troubleshooting, and guidance. 4. Utilize software to manage customer interactions, track issues, and analyze resolution rates. 5. Collaborate with internal teams (Sales, Marketing, Technical) to...

Hello Job seeker's, **( WING GLOBAL IT SERVICES PVT LTD ) is hiring for the Customer Support Executive** **It's purely Voice process. ( Night Shift ) ( US Shift )** **WINGGS is working in the USA only.** **English & Punjabi fluency required for this job.** - **Handle queries for US clients, providing appropriate assistance**: - **Demonstrate patience...

Deal with customers regarding orders - To update the customers how the material will be dispatched. - Follow up regarding payment. - To complete responsibility like quotation to despatch inform to customer on time and fulfill customer requirement on time. - Resolve the customer’s complaints Schedule: - Day shift **Education**: - Bachelor's...