Customer Support Executive

Hello Job seeker's, **( WING GLOBAL IT SERVICES PVT LTD ) is hiring for the Customer Support Executive** **It's purely Voice process. ( Night Shift ) ( US Shift )** **WINGGS is working in the USA only.** **English & Punjabi fluency required for this job.** - **Handle queries for US clients, providing appropriate assistance**: - **Demonstrate patience...

**Job Title: Customer Support Representative** **Job Type**: Full-time **Responsibilities**: - Provide accurate information regarding products, services, pricing, and promotions. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Process orders, returns, and exchanges efficiently and accurately. -...

**Troubleshooting**: Diagnose and resolve hardware, software, and network issues, guiding customers through step-by-step solutions. - **Issue Escalation**: Escalate unresolved issues to higher-level support teams or technical experts when necessary. - **Documentation**: Maintain records of customer interactions, issues, and resolutions using internal...

**Company Overview**: P-TAL (Punjab Thathera Art Legacy) is the story of a brand which started as a college project under SRCC, to revive India's only UNESCO listed craftform of Thatheras from Amritsar, Punjab. P-TAL aims to revive the old traditions of India in a contemporary form and take them to the world! P-TAL runs on three fundamentals - developing an...

**Title: Customer Care Executive(Voice & Non-Voice)** **Work Location** - Panchkula **! Looking for Immediate joiners !** This is a full-time on-site role for a Customer Support Executive located in **Panchkula**. As a Customer Support Executive, your day-to-day tasks will involve providing customer support, ensuring customer satisfaction, and delivering...

Deal with customers regarding orders - To update the customers how the material will be dispatched. - Follow up regarding payment. - To complete responsibility like quotation to despatch inform to customer on time and fulfill customer requirement on time. - Resolve the customer’s complaints Schedule: - Day shift **Education**: - Bachelor's...

**What is required to do the job**: - Relevant experience - Strong command of written and verbal English - Friendly and welcoming manner with clients / customers - Ability to maintain a calm and polite manner in stressful situations - Ability to explain complex concepts in a clear, simple manner to customers - Great problem-solving abilities **What...

**What is required to do the job**: - Relevant experience - Strong command of written and verbal English - Friendly and welcoming manner with clients / customers - Ability to maintain a calm and polite manner in stressful situations - Ability to explain complex concepts in a clear, simple manner to customers - Great problem-solving abilities **What...

**Key Responsibilities**: - Resolve customer issues promptly and efficiently, ensuring a positive customer experience. - Coordinate with various departments to address and resolve customer concerns. - Maintain detailed records of customer interactions and transactions in the CRM system. - Monitor and report on customer service metrics to identify trends and...

Serve Customers by providing product and service information and resolving product and service problems. - Attract potential customers by approving product and services, questions and suggesting information about the product and services. **Salary**: ₹17,000.00 - ₹18,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...

Key Responsibilities: Customer Interaction: - Provide accurate, valid, and complete information by using the right methods and tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Problem Resolution: - Identify and assess customers' needs to achieve satisfaction. -...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Respond to customer requests to cancel or edit orders in Extensiv - Answers the Dial Pad calls - Updates sku data in Extensiv - Assists with onboarding new clients - account setup, auto billing setup, sku uploads, etc.. - Assist with billing customers - enter manual billing amounts, etc. - Customs entries into Descartes as well as answer the customer service...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Answering to Customer's Calls & try to resolve their quires at first level. - Escalate the Customer's query to Concern Team. - Maintain the Customer's query/complaint data in Excel. - Conducting Service Confirmation call to Customer. **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Commuter assistance - Internet reimbursement - Leave...

As a Telesales Representative, you will be responsible for selling products or services over the phone to potential customers. You will engage with prospects, understand their needs, and present the features and benefits of your products or services. The primary objective is to generate sales and achieve revenue targets by effectively communicating with...

As a Telesales Representative, you will be responsible for selling products or services over the phone to potential customers. You will engage with prospects, understand their needs, and present the features and benefits of your products or services. The primary objective is to generate sales and achieve revenue targets by effectively communicating with...

Implementing the ERP software. - Training and post-implementation support. - Providing post-sales technical support to customers. - Testing of features. - Troubleshoot - Resolve customer complaints/queries. **Job Types**: Full-time, Permanent Pay: ₹10,523.27 - ₹25,438.84 per month **Experience**: - total work: 1 year (preferred) Work Location: In...