![Uengage Services Pvt.Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Support Executive
3 weeks ago
**What is required to do the job**:
- Relevant experience
- Strong command of written and verbal English
- Friendly and welcoming manner with clients / customers
- Ability to maintain a calm and polite manner in stressful situations
- Ability to explain complex concepts in a clear, simple manner to customers
- Great problem-solving abilities
**What you’ll be doing**
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Contacting customers to give them accurate feedback on the progress of the inquiries.
- Providing overall great customer experience
- Ensuring customer issues are resolved in a timely manner
KPI
- Customer Satisfaction
- Handling quires within the TAT
- Ensuring the TAT is not breached
- Client Retention
- Putting New offers and announcement on social media
**What you will get**:
- Career Growth
- Best is industry Financial Renumeration
- Great Perks + Performance bonuses altogether
- Flexible working hours
- Health Insurance
- Great Team to work and chill with
Pay: ₹17,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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