Customer Support Executive

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive...

Hello Job seeker's, **( WING GLOBAL IT SERVICES PVT LTD ) is hiring for the Customer Support Executive** **It's purely Voice process. ( Night Shift ) ( US Shift )** **WINGGS is working in the USA only.** **English & Punjabi fluency required for this job.** - **Handle queries for US clients, providing appropriate assistance**: - **Demonstrate patience...

**Job Title: Customer Support Representative** **Job Type**: Full-time **Responsibilities**: - Provide accurate information regarding products, services, pricing, and promotions. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Process orders, returns, and exchanges efficiently and accurately. -...

**Troubleshooting**: Diagnose and resolve hardware, software, and network issues, guiding customers through step-by-step solutions. - **Issue Escalation**: Escalate unresolved issues to higher-level support teams or technical experts when necessary. - **Documentation**: Maintain records of customer interactions, issues, and resolutions using internal...

**Company Overview**: P-TAL (Punjab Thathera Art Legacy) is the story of a brand which started as a college project under SRCC, to revive India's only UNESCO listed craftform of Thatheras from Amritsar, Punjab. P-TAL aims to revive the old traditions of India in a contemporary form and take them to the world! P-TAL runs on three fundamentals - developing an...

**What is required to do the job**: - Relevant experience - Strong command of written and verbal English - Friendly and welcoming manner with clients / customers - Ability to maintain a calm and polite manner in stressful situations - Ability to explain complex concepts in a clear, simple manner to customers - Great problem-solving abilities **What...

**What is required to do the job**: - Relevant experience - Strong command of written and verbal English - Friendly and welcoming manner with clients / customers - Ability to maintain a calm and polite manner in stressful situations - Ability to explain complex concepts in a clear, simple manner to customers - Great problem-solving abilities **What...

2. Resolve customer complaints and issues efficiently, escalating complex problems to senior team members or management. 3. Provide accurate service information, troubleshooting, and guidance. 4. Utilize software to manage customer interactions, track issues, and analyze resolution rates. 5. Collaborate with internal teams (Sales, Marketing, Technical) to...

**Title: Customer Care Executive(Voice & Non-Voice)** **Work Location** - Panchkula **! Looking for Immediate joiners !** This is a full-time on-site role for a Customer Support Executive located in **Panchkula**. As a Customer Support Executive, your day-to-day tasks will involve providing customer support, ensuring customer satisfaction, and delivering...

**Title: Customer Care Executive(Voice & Non-Voice)** **Work Location** - Panchkula **! Looking for Immediate joiners !** This is a full-time on-site role for a Customer Support Executive located in **Panchkula**. As a Customer Support Executive, your day-to-day tasks will involve providing customer support, ensuring customer satisfaction, and delivering...

Serve Customers by providing product and service information and resolving product and service problems. - Attract potential customers by approving product and services, questions and suggesting information about the product and services. **Salary**: ₹17,000.00 - ₹18,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...

**Key Responsibilities**: - Resolve customer issues promptly and efficiently, ensuring a positive customer experience. - Coordinate with various departments to address and resolve customer concerns. - Maintain detailed records of customer interactions and transactions in the CRM system. - Monitor and report on customer service metrics to identify trends and...

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...

A customer support job related to software may involve helping customers with technical issues or questions about a company's software products or services. Some responsibilities of a customer support specialist or engineer include: - Troubleshooting: Understanding and resolving technical issues for customers - Educating customers: Helping customers...

Key Responsibilities: Customer Interaction: - Provide accurate, valid, and complete information by using the right methods and tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Problem Resolution: - Identify and assess customers' needs to achieve satisfaction. -...

As a Telesales Representative, you will be responsible for selling products or services over the phone to potential customers. You will engage with prospects, understand their needs, and present the features and benefits of your products or services. The primary objective is to generate sales and achieve revenue targets by effectively communicating with...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Respond to customer requests to cancel or edit orders in Extensiv - Answers the Dial Pad calls - Updates sku data in Extensiv - Assists with onboarding new clients - account setup, auto billing setup, sku uploads, etc.. - Assist with billing customers - enter manual billing amounts, etc. - Customs entries into Descartes as well as answer the customer service...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...