Customer Support Associate

**Job Title: Customer Support and Sales Representative** **Position Overview**: **Key Responsibilities**: - Customer Support:_ - Provide accurate information regarding products, services, and policies. - Assist customers with technical issues, order status, and returns or exchanges. - Maintain a high level of customer satisfaction by actively listening and...

Key Responsibilities: Customer Interaction: - Provide accurate, valid, and complete information by using the right methods and tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Problem Resolution: - Identify and assess customers' needs to achieve satisfaction. -...

**Job Overview**: We are seeking an enthusiastic and dedicated **Customer Support and Sales Representative** to join our team. This hybrid role combines customer service and sales responsibilities, with a focus on delivering exceptional support to customers while identifying opportunities to drive sales. As a key member of the team, you will work directly...

We are seeking an enthusiastic and dedicated Customer Support to join our team. This hybrid role combines customer service and sales responsibilities, with a focus on delivering exceptional support to customers while identifying opportunities to drive sales. As a key member of the team, you will work directly with customers to resolve their issues, answer...

**Key Responsibilities**: - Resolve customer issues promptly and efficiently, ensuring a positive customer experience. - Coordinate with various departments to address and resolve customer concerns. - Maintain detailed records of customer interactions and transactions in the CRM system. - Monitor and report on customer service metrics to identify trends and...

**Job Title: Customer Support Representative** **Job Type**: Full-time **Responsibilities**: - Provide accurate information regarding products, services, pricing, and promotions. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Process orders, returns, and exchanges efficiently and accurately. -...

**Roles and Responsibilities**: - Manage Content on LMS - Day-to-day backend tasks, including creating new products, daily content uploads, and ensuring up-to-date content. Maintain backups. - Handle YouTube operations - Oversee YouTube content, create sessions, and upload videos regularly on our channel. Engage with the YouTube community. - Manage...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Respond to customer requests to cancel or edit orders in Extensiv - Answers the Dial Pad calls - Updates sku data in Extensiv - Assists with onboarding new clients - account setup, auto billing setup, sku uploads, etc.. - Assist with billing customers - enter manual billing amounts, etc. - Customs entries into Descartes as well as answer the customer service...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Key Responsibilities**: - Provide accurate and effective solutions to customer issues, complaints, and requests. - Troubleshoot product or service issues and guide customers through resolution. - Maintain detailed records of customer interactions and transactions in the CRM system. - Ensure all customer inquiries are handled efficiently, escalating issues...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Position**: Customer Support Executive **JOB DESCRIPTION**: - Position Profile **Position Type** Jobs For Freshers **Functional Area** Operations **Position Duration** NA **Workplace Type** Work from Office **Time Commitment** Full Time **Location of Work** - Panchkula (1)_ **2. Resolve customer complaints and issues efficiently, escalating...

**Troubleshooting**: Diagnose and resolve hardware, software, and network issues, guiding customers through step-by-step solutions. - **Issue Escalation**: Escalate unresolved issues to higher-level support teams or technical experts when necessary. - **Documentation**: Maintain records of customer interactions, issues, and resolutions using internal...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive...

Position :Customer Support Executive **JOB ROLE**: - _Paid-Fixed-Range _ 15000 - 20000 Monthly **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person

As a Telesales Representative, you will be responsible for selling products or services over the phone to potential customers. You will engage with prospects, understand their needs, and present the features and benefits of your products or services. The primary objective is to generate sales and achieve revenue targets by effectively communicating with...

Headquarters in California, USA, CTS is a leader in comprehensive technological solutions, which provides full lifecycle mobility solutions, including deployment and refresh, resale, MDM, strategic planning, and payment options. CTS focuses on strategy while utilizing their 18 years of industry experience and solid alliances with businesses like Apple,...

Headquarters in California, USA, CTS is a leader in comprehensive technological solutions, which provides full lifecycle mobility solutions, including deployment and refresh, resale, MDM, strategic planning, and payment options. CTS focuses on strategy while utilizing their 18 years of industry experience and solid alliances with businesses like Apple,...

2. Resolve customer complaints and issues efficiently, escalating complex problems to senior team members or management. 3. Provide accurate service information, troubleshooting, and guidance. 4. Utilize software to manage customer interactions, track issues, and analyze resolution rates. 5. Collaborate with internal teams (Sales, Marketing, Technical) to...