Customer Support Executive

4 weeks ago


Panchkula, India Triedge Solutions Full time

**Position**: Customer Support Executive

**JOB DESCRIPTION**:

- Position Profile **Position Type**

Jobs For Freshers

**Functional Area**

Operations

**Position Duration**

NA

**Workplace Type**

Work from Office

**Time Commitment**

Full Time

**Location of Work**
- Panchkula (1)_

**2. Resolve customer complaints and issues efficiently, escalating complex problems to senior team members or management.**
**3. Provide accurate service information, troubleshooting, and guidance.**
**4. Utilize software to manage customer interactions, track issues, and analyze resolution rates.**
**5. Collaborate with internal teams (Sales, Marketing, Technical) to resolve customer concerns.**
**6. Identify and suggest process improvements to enhance customer experience.**
**7. Meet or exceed customer satisfaction and response time targets.**

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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