Customer Support Agent

3 weeks ago


Panchkula, India EduTap Learning Solutions Full time

**Roles and Responsibilities**:

- Content Management: Handling the backend activities: Uploading of the content made on a day to-day basis; Updating them on all the social media platforms; editing videos using various software; Keeping a backup of all the study material on a day-to-day basis;
- Coordinating mock interviews, Toppers Interview with the selected students and maintaining a record of the same;
- Working on MS Office on a daily basis.

**Skills Required**:Student Management & Content Management - Support Team

**Designation**: Full-time; Entry level

**Qualifications**:Any graduation

**Years of Experience**:1+ years

**Skills & Personality attributes**:

- Should have demonstrated ownership qualities
- Should be self-driven, structured
- Should have adaptability to feedback & flexible
- Excellent oral and written communication skills.
- Should be focused & goal oriented

**Other Skills**:

- Proficient in using MS Office (Word, Excel, PPT), Basic Knowledge of Computers, Good Typing Speed, Decent knowledge of the social media platforms.
- A Quick learner and a good teammate.

**Job Location**: Panchkula, Haryana

**Shift timings**: Day Job; Full Time

**Week Offs**: Rotational

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid time off

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you fall in age bracket of 19 yrs to 35 yrs?

**Education**:

- Bachelor's (required)

**Experience**:

- MS-Office: 1 year (required)
- Customer support: 1 year (required)


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