Customer Support Technician
2 weeks ago
1-2 Year experience with technical support, software services
Experience working in a highly technical environment, interacting with customers and exceptional communication skills.
Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.
Passion for providing legendary service to our Small, Medium and Enterprise Business customers
Ability to diagnose and fix technical issues in a timely manner and help customers get the most out of their software investment.
Proven ability to deescalate difficult situations with customers, while multi-tasking between tickets and managing your team
**Salary**: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
- Work from home
Day range:
- Monday to Friday
Shift:
- Night shift
- US shift
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
**Speak with the employer**
+91 7986144383
- Health insurance
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