Customer Support Representative

1 month ago


Panchkula, India Uengage Services Pvt.Ltd Full time

**What is required to do the job**:

- Relevant experience
- Strong command of written and verbal English
- Friendly and welcoming manner with clients
- Ability to maintain a calm and polite manner in stressful situations
- Ability to explain complex concepts in a clear, simple manner to customers
- Great problem-solving abilities

**What you’ll be doing**
- Maintain an updated knowledge of the organization's products, services, and customer servicepolicies
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing overall great customer experience
- Ensuring customer issues are resolved in a timely manner

**Expected Background**:

- Worked in similar role
- Should be able to work Independently

**KPI**
- Customer Satisfaction
- Client Retention
- Putting New offers and announcement on social media

**What you will get**:

- Career Growth
- Best is industry Financial Renumeration
- Great Perks + Performance bonuses altogether
- Flexible working hours
- Health Insurance
- Great Team to work and chill with

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9646471952
Expected Start Date: 24/07/2023



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