Customer Support Representative
1 month ago
**What is required to do the job**:
- Relevant experience
- Strong command of written and verbal English
- Friendly and welcoming manner with clients
- Ability to maintain a calm and polite manner in stressful situations
- Ability to explain complex concepts in a clear, simple manner to customers
- Great problem-solving abilities
**What you’ll be doing**
- Maintain an updated knowledge of the organization's products, services, and customer servicepolicies
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing overall great customer experience
- Ensuring customer issues are resolved in a timely manner
**Expected Background**:
- Worked in similar role
- Should be able to work Independently
**KPI**
- Customer Satisfaction
- Client Retention
- Putting New offers and announcement on social media
**What you will get**:
- Career Growth
- Best is industry Financial Renumeration
- Great Perks + Performance bonuses altogether
- Flexible working hours
- Health Insurance
- Great Team to work and chill with
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9646471952
Expected Start Date: 24/07/2023
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