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Us Voice Process

7 months ago

Thiruvananthapuram, India GVR Business Transforms Full time

**VACANCIES FOR THE POST**:US VOICE PROCESS**

**JOB DESCRIPTION**

**Responsibilities**
- To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers.
- Answering incoming phone calls in a timely and efficient manner.
- Schedule and coordinate appointments in the practice management system for patients and clinical staff.
- CRO will provide information, directions, and any other assistance to physicians, patients, families of the patients, and vendors.

**Desirables**:

- Must be a graduate
- Minimum 1 year experience in International BPO preferred.
- Excellent detail orientation, with attention to accuracy, completeness, timeliness; exceptional recall and memory.
- Should be willing to work in Night shift
- Should be willing to work from office location
- Immediate joiners.

**Minimum 1 yr experience required in International voice process, night shift, Sal within 20K.**

Schedule:

- Night shift

Ability to commute/relocate:

- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)