Us Voice Process Associate

3 weeks ago


Thiruvananthapuram Kerala, India Neogen Care Full time

**Responsibilities**:

- Answer incoming phone calls in a timely and efficient manner.
- Schedule and coordinate appointments in the practice management system for patients and clinical staff.
- Provide information, directions, and assistance to physicians, patients, their families, and vendors.
- Collaborate with the healthcare team to support patient care needs.
- Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions.
- Maintain exceptional attention to detail, accuracy, and timeliness.
- Effectively manage multiple tasks and prioritize work.
- Utilize strong communication skills, both verbal and written.
- Employ problem-solving skills to resolve issues and provide creative solutions.
- Show empathy and a strong customer service orientation.
- Be willing to work night shift (9:30 pm to 6:30 AM) from our office at Elippode, Trivandrum.

**Qualification**:

- Bachelor’s degree
- 1-5 years experience in international voice processing.
- Excellent English communication skills (American accent is preferred)

Pay: ₹15,000.00 - ₹30,000.00 per month

Application Question(s):

- Are you located in Trivandrum, Kerala? (On-site role)
- How many years of experience in English Voice Processing?
- Are you comfortable with nightshift (9:30 PM to 6:30 AM) from our office?

Work Location: In person



  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...

  • Us Voice Process

    3 days ago


    Thiruvananthapuram, India GVR Business Transforms Full time

    **VACANCIES FOR THE POST**:US VOICE PROCESS** **JOB DESCRIPTION** **Responsibilities** - To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers. - Answering incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice...

  • Process Associates

    2 weeks ago


    Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time

    10:30 PM to 7:30 AM **Job location**:Elippode, Trivandrum**: **Experience **:Minimum 1 year of experience in non-voice process in the BPO industry.**: **Qualification**:Bachelor's degree or Diploma**: **Job Description **:**_Transforming US Healthcare : Seeking Process Associates!_** ***_ About the role_** ***_ _**At Ecorgy Solutions, we’re transforming...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...

  • Process Associate

    1 week ago


    Kochi, Kerala, India Advenxa Pvt.Ltd Full time

    **Process Associate - Non Voice** Location**:Info park, Kakkanad, Kochi** Shift**:Night (6:00 PM to 3:00 AM)** **Salary**: ₹14,000/- basic + ₹2,000/- incentives Working Days**:5 days/week** (Fixed Sat & Sun off) **Requirements**: - Bachelor's degree or equivalent qualification. - Previous experience in a non-voice process role is preferred but not...


  • Thiruvananthapuram, India Ecorgy Solutions Full time

    9:30 PM to 6:30 AM **Job location**:Elippode, Trivandrum, Kerala (WFO)**: **Experience **:1-5 Years of Experience in US Voice Processing**: **Qualification**:Bachelor's Degree & American English Fluency**: *** Responsibilities**: *** ***: - **Answer incoming phone calls in a timely and efficient manner.** ***: - **Schedule and coordinate appointments in...

  • Process Associate

    2 months ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Process Associate

    3 weeks ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Process Associate

    2 months ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Process Associate

    2 weeks ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Process Associate

    2 weeks ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...


  • Kochi, Kerala, India Affable Management Services Full time

    Position - Trainee/Associate No of Open Positions - 30 Job Location - Infopark Phase 2 Kochi Type - Onsite Salary - 15000 - 28000 (based on experience) Other details: Need Graduate/Post Graduate Excellent command over English (Comprehension and Conversation) Flexible to work in rotational shifts Cab facility will be provided. 6 days working with...

  • Voice Process

    4 weeks ago


    Thiruvananthapuram, India Bloombloom Dreambiz P Ltd Full time

    **Role:Customer Service/Support (Voice Process)** - Are you someone who loves to talk? Are you someone who is looking for the best place to discover your skills? Then we want YOU!_ **Pre-qualifications** - Graduates of any degree or diploma (Non-engineering), and higher secondary school leaving certificate holders are also welcome - Excellent communication...


  • Thiruvananthapuram, Kerala, India Connecting2Work HR Solutions Full time

    Maintaining a high level of knowledge about the company's products and services. - Providing feedback to the management team on customer needs and trends. - Contributing to the development of customer support policies and procedures. **Qualifications**: - Bachelor's degree in a relevant field - **Minimum of 2 years of experience in customer service or...


  • Thiruvananthapuram, India Techfaya Innovations Pvt Ltd Full time

    Company Description - FAYA, with its Head-Quarters in Ontario, California, has its Global Technology Centre at Technopark, Trivandrum, India. Our focus of operation revolves around Technology, Marketing, and Branded Merchandise. We help our customers grow their businesses by providing the finest branded merchandise, the most innovative technology platforms,...

  • Voice Process

    1 week ago


    Kochi, Kerala, India HR Bro Placement Services Full time

    Malayalam voice process location cochin voice process handling customer inquiries ,support, or sales over the phone. **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year (preferred) Work Location: In person Application Deadline: 01/05/2024

  • Process Associate

    2 months ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...

  • Process Associate

    2 months ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...