Process Associate
7 months ago
**Responsibilities**:
- Efficiently manage back-office operations and associated non-voice processes.
- Manage and address clinician inquiries within designated patient groups.
- Maintain communication with clinicians regarding patient-related updates.
- Coordinate with clinicians to arrange additional disciplines required for patients.
- Ensure timely execution of prescribed patient lab tests by informing and reminding clinicians.
- Follow up with clinicians to confirm visits as per schedule.
- Organize clinician visit schedules based on the prescribed frequency.
- Obtain necessary clinician visit authorizations from relevant authorities.
- Initiate discussions with clinicians whenever necessary.
- Promptly report escalations to Team Leads in real-time.
- Perform any other assigned tasks as needed.
- Utilize analytical skills for database management and time-sensitive tasks.
- Possess excellent English communication skills for effective coordination.
- Maintain quality and standards in all non-medical processes.
- Show accountability and adaptability to perform night shifts from our office at Elippode, Trivandrum.
**Requirements**:
- Bachelor's degree or Diploma
- Minimum 1 year of experience in a similar role in the BPO industry.
- Excellent English communication skills and efficient responsive behavior.
- Strong analytical and database management skills.
- Willing to work night shift from our office at Elippode, Trivandrum.
**Job Types**: Full-time, Permanent
**Salary**: ₹14,000.00 - ₹18,000.00 per month
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you located in Trivandrum? (Onsite role)
- How many years of work experience do you have in data entry & similaradministrative roles?
- Are you willing to work night shift from our office at Elippode, Trivandrum?
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9061161927
-
Process Associate
7 months ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...
-
Process Associate
7 months ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...
-
Process Associate
7 months ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...
-
Process Associate
3 months ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...
-
Process Associate
7 months ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...
-
Process Associate
7 months ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...
-
Process Associates
7 months ago
Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time10:30 PM to 7:30 AM **Job location**:Elippode, Trivandrum**: **Experience **:Minimum 1 year of experience in non-voice process in the BPO industry.**: **Qualification**:Bachelor's degree or Diploma**: **Job Description **:**_Transforming US Healthcare : Seeking Process Associates!_** ***_ About the role_** ***_ _**At Ecorgy Solutions, we’re transforming...
-
Customer Care Associate
3 months ago
Thiruvananthapuram, Kerala, India LILO Full timeJob Title: Customer Care Associate - Voice Process (English) Location: Trivandrum Company: LIVELOCAL E-COMM PRIVATE LIMITED (LILO) Employment Type: Full-time, Rotational Shifts Experience: Freshers Preferred Joining: Immediate, within 15 days **Responsibilities**: - Handle inbound and outbound customer calls professionally and efficiently. - Provide...
-
Finance Process Associate
4 weeks ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob OverviewWe are seeking a highly motivated Finance Process Associate to join our team at Guidehouse.
-
Process Associate
7 months ago
Kochi, Kerala, India Teamsource Enterprises Full timeOur prestigious client for Education sector is urgently looking for **Process associates ** for their **Kochi - Kaloor** located head office. Education: Any Graduate Gender**:Female** Location: Kochi-Kaloor Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before...
-
Associate Iii
1 week ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Associate Iii
3 months ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years- 14 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Associate Iii
4 weeks ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Records Information Associate
2 months ago
Thiruvananthapuram, Kerala, India Caidya Full time**Job Title**:Records Information Associate **Job Location: Trivandrum, Kerala (Remote)** **Job Overview**: The Records Information Associate, in collaboration with global internal and external study team members, supports all phases of the study under departmental and/or study team supervision. Duties may include Trial Master File (TMF) processing,...
-
Clinical Data Associate
7 months ago
Thiruvananthapuram, Kerala, India Caidya Full time**Job Title**:Clinical Data Associate**Job Location: Trivandrum, Kerala** **Job Overview**: The Clinical Data Associate assists the Clinical Data Manager with the process of cleaning and validating data in clinical trials in accordance with Clinipace SOPs, Good Clinical Practice, ICH Guidelines and sponsor requirements. **Job Duties and...
-
Associate Ii
7 months ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...
-
Associate Ii
3 months ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...
-
Senior Process Associate
6 months ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:GIC Process (India)Travel Required:NoneClearance Required:NoneWhat You Will Do: Ability to understand the EDD requirements for individual customers when completing documentation inclusive Periodic Review, Client Onboarding and Trigger Review.Conduct clear and concise request for information (“RFI”) to customers to obtain specific...
-
Processing Associate
6 months ago
Thrissur, Kerala, India CANAPPROVE CONSULTANCY SERVICES PRIVATE LIMITED Full time**Processing Associate: -** - Follow client norms, maintain excellent quality and resolve errors while call copying documents and performing other tasks. - Follow up with clients for further processing, documents etc. - Consult with them for further documentation proceedings. - Ensure integrity of original documents through processing and packing and marking...
-
Associate I
2 weeks ago
Thiruvananthapuram, Kerala, India UST Global Full time0 - 2 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...